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Retail Trainer Executive (Mandarin Speaker)

Salary undisclosed

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- Manage with all stores to analyze the training needs for staff and develop effective training plans. - Design and provide proper training programs covering retail operations, product knowledge, customer service standards, and skills enhancement. - Work closely with others department on their SOP and ensure our store staff manage to follow and understand the process. - Plan and use the diverse training methods such as in-store coaching, classroom teaching, workshops, and e-learning to maximize learning effectivent - Conduct assessment s to ensure employees master training content and effectively apply it in their roles. - Stay up to date with industry trends to keep training materials relevant and impactful.