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Customer Support Executive(China/SG Market)

RM 2,800 - RM 4,000 / month

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Job Scope – Customer Service Executive (Mandarin Speaker)

工作范围 – 中文客服专员

  • Answer and make phone calls (no sales involved)

接听和拨打电话(不涉及销售)

  • Help customers solve simple questions or issues

协助客户解决基本问题

  • Follow training script and company guidelines

按照培训内容和公司流程沟通

  • Record customer details in the system

在系统中记录客户信息

  • Work with team to meet performance targets

与团队合作达成表现目标

  • Use Mandarin when speaking with customers

与客户沟通时需使用中文

  • Work on rotating shifts, including night shifts

配合轮班制度,包括夜班

Requirements / 职位要求

  • Able to speak and read Mandarin to support China/SG market

能说和阅读中文

  • Basic English required (for training and system)

需要基本英文(用于培训和系统)

  • Minimum qualification: SPM

最低学历:SPM

  • Must be 18 years old or above

年龄需满18岁或以上

  • Willing to work on shift rotation (5 working days, 2 off days)

能接受轮班制(5天工作,2天休息)

  • Able to work onsite at Ara Damansara, PJ

能接受在 Ara Damansara(PJ)办公

Job Types: Full-time, Contract

Pay: RM2,800.00 - RM4,000.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Overtime pay

Application Question(s):

  • Good to work as Shift? 接受轮班制吗?
  • Are you able to work in Ara Damansara?
  • Are you good with work in Midnightshift? 可以接受晚班吗?

Work Location: In person