Director, Data Centre Operations
Salary undisclosed
Checking job availability...
Original
Simplified
Lead operational excellence as the Director of Data Centre Operations with a global data centre leader.
Drive strategic initiatives and ensure 100% SLA adherence while fostering a collaborative and innovative culture, managing a dedicated team, and maintaining key stakeholder relationships to support the dynamic and rapidly expanding data centre industry.
Key Responsibilities
- Provide strategic and technical leadership for data centre operations in Malaysia.
- Ensure 100% delivery of all customer SLAs and maintain high customer satisfaction.
- Promote a culture of zero-downtime and operational excellence.
- Adhere to Group DC baseline policies, procedures, and systems.
- Lead and participate in group-wide initiatives such as sustainability, safety, and cybersecurity programs.
- Track and report on DC operational performance metrics to drive improvements.
- Manage risk and ensure compliance with local legal and regulatory requirements.
- Oversee the rollout of operational teams, systems, and vendors in new data centres.
- Maintain excellent relationships with key customers and lead operational reviews and audits.
- Collaborate with cross-functional teams and external stakeholders.
- Motivate and manage a team of over 25 employees across various operational functions.
Key Requirements
- Bachelor’s degree in Engineering, Science, IT, or a related field.
- At least 12 years of experience in data centre operations management.
- Proficiency in service and operational management of critical MEP infrastructure and ITIL frameworks.
- Strong understanding of technical matters, including mechanical and electrical systems.
- Experience in business continuity, risk management, incident management, and change management.
- Familiarity with ISO standards and local codes of practice related to DC operations.
- Demonstrable experience in people management, budget management, and vendor management.
- Ability to lead during crises and manage major changes and incidents.
- Excellent communication skills in English and local languages.
- This opportunity is available to individuals authorized to work in Malaysia.
Job Type: Full-time
Pay: RM360,000.00 - RM420,000.00 per year
Application Question(s):
- How many years of work experience do you have with Data Center Management? Min 12 years
- How many years of work experience do you have with Data Centre Operations? Min 10 years
- How many years of work experience do you have with Technical Leadership? Min 10 years
- How many years of work experience do you have with Compliance Management? Min 10 years
Work Location: In person