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IT Support Officer

RM 3,000 - RM 3,499 / month

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As an IT Support, you will be responsible for providing frontline technical support, promptly addressing and resolving customer issues, and ensuring the smooth operation of customer software. You will serve as a bridge between company clients and senior IT engineers, ensuring that all technical problems are resolved in a timely and efficient manner while maintaining positive customer relationships. Requirements: A bachelor's degree in Computer Science or related field. Proficient in Windows and Linux operating systems and related knowledge. Familiarity with server hardware and its components. Willingness to work in shifts. Company Benefits: Medical Benefits: Comprehensive medical insurance plans, including inpatient and outpatient coverage. Statutory Leave: Annual leave, sick leave, and public holidays provided in accordance with Malaysian labor laws. Employee Provident Fund (EPF): Contributions made as per statutory requirements. Social Security (SOCSO): Coverage for workplace injuries and social security contributions. Career Development: Comprehensive training programs and career advancement opportunities. Work Environment: Comfortable workspace and equipment, conveniently located just 100 meters from an MRT station. Annual Bonus: Year-end bonuses based on company performance and individual achievements.