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Job Description:
The Collections Officer is responsible for executing the Collections operations and strategies for Singapore consumer and SME portfolios.
Job Responsibilities:
- Call and follow-up with customers to secure payment plans
- Review and execute appropriate Collections actions like legal, restructure and settlements to recoverdebt and minimise credit losses
- Partner with product teams and business units to coordinate Collection’s activities across the bank
- Achieve the productivity standard set for the team and individual KPI
- Take on additional projects and tasks assigned by reporting manager
Our Ideal Candidate:
- Have at least 2-years of collections experience
- Well versed in the bank products and processes
- Good understanding of technology in the digital banking space
- Possess strong written, communication and negotiation skills
Job Type: Contract
Contract length: 12 months
Pay: RM3,500.00 - RM4,000.00 per month
Work Location: In person