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Collections Officer

RM 3,500 - RM 4,000 / month

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Job Description:

The Collections Officer is responsible for executing the Collections operations and strategies for Singapore consumer and SME portfolios.

Job Responsibilities:

  • Call and follow-up with customers to secure payment plans
  • Review and execute appropriate Collections actions like legal, restructure and settlements to recoverdebt and minimise credit losses
  • Partner with product teams and business units to coordinate Collection’s activities across the bank
  • Achieve the productivity standard set for the team and individual KPI
  • Take on additional projects and tasks assigned by reporting manager

Our Ideal Candidate:

  • Have at least 2-years of collections experience
  • Well versed in the bank products and processes
  • Good understanding of technology in the digital banking space
  • Possess strong written, communication and negotiation skills

Job Type: Contract
Contract length: 12 months

Pay: RM3,500.00 - RM4,000.00 per month

Work Location: In person