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Administrative Clerk
RM 2,000 - RM 2,500 / month
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Job Summary:
We are seeking a detail-oriented and organized Administrative Clerk to join our team at a busy car repair insurance claiming office. The ideal candidate will be responsible for providing administrative support to the claims processing team, ensuring efficient handling of documentation, data entry, customer service, and office coordination. This role is essential in supporting day-to-day operations and ensuring a smooth claims experience for our clients.
Key Responsibilities:
- Greet clients and handle incoming inquiries via phone, or in-person professionally.
- Prepare and process insurance claim forms, repair estimates, and related documentation.
- Maintain accurate digital and physical filing systems for all claims and customer records.
- Perform data entry and update claim tracking systems with current status and notes.
- Assist in the preparation of reports and summaries for management.
- Ensure office supplies are stocked and administrative tasks are completed timely.
- Support with other clerical and administrative duties.
Requirements:
- High school diploma or equivalent; additional certification in administration or insurance is a plus.
- Previous administrative or clerical experience, preferably in the automotive or insurance industry.
- Strong organizational and time management skills.
- Excellent written and verbal communication.
- Proficient in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
- Ability to multitask and work in a fast-paced environment.
- Customer-focused with a professional and courteous attitude.
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
- Weekend jobs
Work Location: In person