AVP, TP Change - IGAR

Job ID: 24422

Location: Kuala Lumpur, MY

Area of interest: Business Support, Management & Efficiency

Job type: Regular Employee

Work style: Office Working

Opening date: 28 Mar 2025

• Support the Head, Project & Programme Management Office to drive, coordinate, and manage the Project/ Programme; Providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes
• Responsible to drive and end-to-end delivery of change projects in the domain assigned in an Agile delivery methodology
• Manage the Change Delivery Standards (CDS) and assurance framework for the Project/Agile Deliveries/Programme, complying with the Change Governance Policy and CDS, and ensuring staff working on the projects are aware and comply.
• Lead and drive change management, able to take calculated risks and seeks continuous improvement. Effectively manage, collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
• Support the Group, Region, Country teams on financial management, project planning, overall project governance and various management reporting.
• Establish governance and review Programme documents: PSC/ PgSC ToR, AED/PED, BRD, Project Plans, Closure Report, Change Requests, PSC MoM etc., to meet the highest quality standards.
• Monthly update of Governance Dashboard and Phase Gate review for project funded initiatives by the Group / Region.
• Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, QPR, Refinement Forums, minutes etc.)
• Engage Global teams on the Change Delivery Standards, framework parameters and cascade necessary updates, rollouts across Global markets as applicable.
• Ensuring Project Tools i.e., Clarity, Azure DevOps is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the PSC/PgSC.
• Coach and guide PMs in AED/PED preparation and subsequent Project management.
• Coach and track/guide Project managers to upskill on relevant Accreditations through relevant Training and Certification. Organise, train and co-ordinate with the Group, Region, Country Project management learning sessions
• Organise and co-ordinate Country Project forums, Support Group Management forum presentation decks and project initiatives.
• Drive and manage the annual Investment budget exercise for Group, Region, and Country as applicable.
• Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing Change Request Approvals (CRAs), Go Live parameters etc
• Embed the highest standards of Group ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;
• Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting.
• Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing CSTs, KRIs etc
• Engage teams on the framework parameters and cascade necessary updates to required Delegates.
• Liaise with the various stakeholders to obtain status updates and determine and agree on required actions

• Country and Business Heads,
• Technology & Operations (T&O) Functional Heads,
• T&O MT,
• GBS MT,
• Programme & Project stakeholders

• Minimum of 8 years experience in banking field, with proven track record in project / initiative implementation, business analyst skills and generally getting things done with the flexibility to adapt
• Knowledge of Banks policies and procedures relating to NFRR and key risk areas/risk types such as data quality would be a plus
• Good stakeholder management and collaboration skills geographies and lines of business,
• Highly disciplined and structured with an outcome oriented and logical mindset and approach
• Able to work independently and also as part of a team
• Strong analytical skills, interpersonal and communication skills.
• Able to handle multi-tasks, manage time effectively and perform under pressure and able to work at flexible hour

• Education
  • Bachelor degree from a reputable university
• Certifications
  • Project Management and/ Agile experience/ certification
  • Use of planning tools e.g. Clarity PPM, Jira, Confluence, Trello

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.