Specialist, Life Sciences - Application
- Full Time, onsite
- Biomed Global
- allowance is given accordingly. - Position preferably for Malaysian citizens., Malaysia
Key Responsibilities:
- To provide training and workshops for Thermo Fisher Scientific ABI/ Ion torrent customers.
- To support the Thermo Fisher Scientific Life Sciences Sales Team in pre-sales activities such as CME, demo & product validation.
- Proactive in learning and being a good team member with all stakeholders, including principals, colleagues and customers to achieve Company goals.
Job Description:
- Manage queries from internal and external customers and provide technical support to any problems encountered by users.
- Plan, organize and conduct courses/ seminar/ workshop/ on products for customers.
- Maintain an in-depth and current knowledge of the users’ application needs.
- Work with relevant sales person to meet the sales team’s demonstration commitments.
- Provide technical training to sales representative and collaborate with them in developing and planning of sales & marketing related activities.
- Prepare weekly activities report to the Supervisor when required.
- Comply with ISO quality management system requirement.
- Perform other related duties and responsibilities as may be required from the Superior from time to time.
Skill Required:
- Good interpersonal and customer service skills
- Effective communication skills, both orally and in writing
- Strong analytical mind and troubleshooting skills
- Reporting skills
- Presentation skills
- Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint).
- Responsible, independent and well-organized to travel domestically and/or internationally.
- Proactive in acquiring knowledge related to instruments, reagents, software and life science research applications.
- Possess own transport and willing to travel; allowance is given accordingly.
- Position preferably for Malaysian citizens.