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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
T

Technical Helpdesk Support (Mandarin Speaker)_Shift between 10am-10pm

RM 3,900 - RM 4,200 / month
Checking job availability...
Original
Simplified

Type : Permanent

Location : UOA Business Park, Subang Jaya, Selangor (Nearby LRT/KTM Subang Jaya)

Salary: Up to RM3,900 + RM300 (KPI variable allowance)

Shift Basis: Monday to Sunday (10 AM - 10 PM)

Key Responsibilities:

  • Receive and handle inbound calls regarding fibre broadband technical issues
  • Diagnose and troubleshoot a wide range of 10G PON technical problems, such as

installation, Internet connectivity, slow speeds, ONT/router issues, Wi-Fi connectivity,

and voice problems remotely

  • Provide clear and concise technical explanations to customers in a professional and

friendly manner, ensuring timely resolution of issues

  • Escalate complex issues to higher-level support teams as required
  • Document all customer interactions accurately and completely in the CRM system
  • Maintain a high level of customer satisfaction and strive to exceed customer

expectations

  • Stay updated on the latest technologies, products, equipment, tools and services

offered by client and fibre broadband technologies

  • Adhere to all company policies and procedures

Job Requirement:

  • Good understanding of basic networking concepts (e.g. IP addresses, networking

protocols, equipment, and tools used in broadband and fibre networks)

  • Basic understanding of networking concepts at the IP layer and some knowledge of

GPON (Gigabit Passive Optical Network) is preferred

  • A strong desire to learn and develop technical skills in fibre broadband technologies
  • Strong problem-solving and analytical skills with a keen attention to detail
  • Excellent communication and interpersonal skills, both written and verbal
  • Patience and empathy in dealing with customer enquiries
  • Proficiency in using computers and relevant software applications
  • Minimum 1 years relevant experience
  • Proficient in English (CEFR B2) and Mandarin.
  • Minimum Diploma holder.

Job Types: Full-time, Permanent

Pay: RM3,900.00 - RM4,200.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Rotational shift

Application Question(s):

  • Are you able to read and write in Mandarin?
  • When is your availability date to join?

Experience:

  • Troubleshooting/Technical Support: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • English (Preferred)

Work Location: In person