
First Mile Assistant Supervisor (Klang Valley)
Salary undisclosed
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Driver Management & Pickup Process Supervise and coordinate drivers to ensure efficient pickup operations. Ensure adherence to SOPs for the pickup process, including scanning and parcel handling. Seller & Partner Management Manage expectations and communication with sellers and partners regarding pickup arrangements. Address and resolve any pickup-related concerns or escalations. Hub Operations & Sorting Management Oversee hub operations, including sorting activities and maintaining FIFO processes. Monitor sorter attendance, productivity, and workflow efficiency. Ensure compliance with operational standards to maintain smooth daily operations. Asset & Vehicle Management Track and manage company assets, including PDA devices. Oversee vehicle management, ensuring proper maintenance, fuel usage, and availability for daily operations