
Know-how Transfer Manager
RM 6,000 - RM 7,999 / month
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About the Role We are seeking a detail-oriented and proactive Know-how Transfer Manager to lead and manage the transfer of technical know-how, manufacturing processes, and innovations across our production sites. You will play a crucial role in ensuring the seamless handover of product knowledge—from R&D to production—particularly for our high-quality consumer and industrial products such as vacuum cleaners, air compressors, industrial fans, smart care robots, and water pumps. Key Responsibilities 1. Know-how Transfer Management -Lead end-to-end knowledge transfer for design, manufacturing, quality, and equipment setup. -Ensure accurate documentation and standardized practices across all production locations. 2. Cross-functional Collaboration -Bridge communication between R&D, production, QC, and supply chain teams. -Facilitate training and on-site support to ensure accurate implementation. 3. Training & Development -Develop training programs for new technologies and processes. -Monitor employee competency and support continuous upskilling efforts. 4. Documentation & SOPs -Create and update SOPs, work instructions, and training guides. -Ensure all process documentation reflects current standards and best practices. 5. Process Optimization -Identify opportunities for process improvement during transfers. -Lead continuous improvement initiatives to enhance quality, cost, and efficiency. 6. Project Management -Manage multiple transfer projects with clear timelines and deliverables. -Align with global/regional teams and report on progress and challenges. 7. Quality & Compliance -Ensure all transferred processes meet regulatory and company quality standards. -Support QA teams in troubleshooting and resolving process-related quality issues. Requirements -Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering. -5+ years’ experience in manufacturing operations or product development. -3+ years specifically in knowledge transfer, technical training, or process setup. -Hands-on experience in consumer/industrial equipment production. -Strong understanding of quality systems, process documentation, and regulatory standards (e.g., ISO, CE, UL).