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Customer Service (Thai/Indonesian Speaker)

  • Full Time, onsite
  • Titan Link Interactive Group Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 1 - RM 3,500 / month

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  • Excellent communication and language skills in Chinese and English; proficiency in Thai or Indonesian is a strong advantage.
  • Passion for gaming and familiarity with mobile games; must currently be actively playing at least one mobile game.
  • Fast and accurate typing skills; prior experience in game customer service is preferred.
  • Outgoing personality with quick thinking and strong verbal expression skills.
  • Strong sense of empathy, patience, and customer service awareness.
  • Ability to work under pressure and maintain composure in fast-paced environments.
  • Strong team player with a collaborative mindset and high adaptability.
  • Fresh graduates are encouraged to apply.
  • Previous experience in customer service or related fields
  • Provide prompt and effective assistance to players experiencing issues on the gaming platform.
  • Answer player inquiries, offer helpful advice, and ensure a positive customer experience.
  • Maintain healthy relationships between players and the company by delivering outstanding support.
  • Monitor and manage in-game data to ensure smooth game operations and detect irregularities.
  • Respond to customer messages efficiently and maintain high-quality service standards.
  • Complete daily tasks and collaborate with other team members to ensure consistent support coverage.
  • Annual leave and sick leave
  • Bonus
  • EPF SOCSO & EIS
  • Medical & Insurance Coverage