T
Customer Service (Thai/Indonesian Speaker)
RM 1 - RM 3,500 / month
Checking job availability...
Original
Simplified
- Excellent communication and language skills in Chinese and English; proficiency in Thai or Indonesian is a strong advantage.
- Passion for gaming and familiarity with mobile games; must currently be actively playing at least one mobile game.
- Fast and accurate typing skills; prior experience in game customer service is preferred.
- Outgoing personality with quick thinking and strong verbal expression skills.
- Strong sense of empathy, patience, and customer service awareness.
- Ability to work under pressure and maintain composure in fast-paced environments.
- Strong team player with a collaborative mindset and high adaptability.
- Fresh graduates are encouraged to apply.
- Previous experience in customer service or related fields
- Provide prompt and effective assistance to players experiencing issues on the gaming platform.
- Answer player inquiries, offer helpful advice, and ensure a positive customer experience.
- Maintain healthy relationships between players and the company by delivering outstanding support.
- Monitor and manage in-game data to ensure smooth game operations and detect irregularities.
- Respond to customer messages efficiently and maintain high-quality service standards.
- Complete daily tasks and collaborate with other team members to ensure consistent support coverage.
- Annual leave and sick leave
- Bonus
- EPF SOCSO & EIS
- Medical & Insurance Coverage