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Primary Objective
The Quality Control Executive will be responsible for testing, quality control, and final production sign-off of survey links, data computer tabulations, and charting PowerPoint reports for Market Research Projects.
Key Responsibilities
- Undertake all survey link quality control. Check programming instructions, questionnaire logic/ routing/ design, and any other considerations that may affect fieldwork.
- Undertake checking for data computer tabulations according to the Tabulations SOP Checklist.
- Undertake checking for Charts (PowerPoint) reports according to the Charts SOP Checklist.
- Coordinate Local Language survey links' checking with Survey Programmers and Link Checkers.
- Responsible for preparing the Respondent Quality Check report and escalating to the Client Service Team.
- Responsible for managing the master questionnaire and monitoring revisions/ versions.
- Questionnaire comparison between versions to ensure the latest copy is being used for updates
- Ensure questionnaire specifications have been correctly implemented
- Responsible for reviewing the questionnaire.
- Analysis and practice best questionnaire design for data collection and analysis
- Review the questionnaire and raise clarifications or suggestions to help with maintaining a good quality questionnaire
- Coordinate changes and manage project timeline with Project Managers and Survey Programming, Data Processing, and Data Visualisation teams.
- Assist in troubleshooting quality issues that may arise during the review process.
- Track key quality metrics to help measure and monitor performance.
Skills, Knowledge, and Attributes
- Bachelor's degree.
- Strong attention to detail (visual and logical).
- Demonstrated excellence in project management and multi-tasking.
- Good English communication (both written and verbal).
- Strong computer skills in Microsoft Office Suite (Excel, Word, and PowerPoint)
- Possesses good analytical and interpersonal skills
- A team player with a strong commitment to deadlines, who is self-motivated and able to work independently
- Highly organized with the ability to prioritize effectively and work in a fast-paced, dynamic international company
Reporting Structure
Report to the Manager, Quality Control.