Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Care Consultant

RM 2,000 - RM 2,800 / month
Checking job availability...
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We are seeking a passionate and customer-focused Customer Care Consultant to join our call centre team. As a key representative of our company, you will handle customer inquiries, provide assistance, resolve issues, and ensure a positive customer experience. The ideal candidate will possess excellent communication skills, a problem-solving attitude, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities:

  • Customer Support:
  • Provide high-quality customer service over the phone, addressing inquiries, complaints, or requests related to products or services.
  • Problem Resolution:

Handle and resolve customer complaints, issues, and queries in a timely and professional manner, ensuring customer satisfaction.

  • Product Knowledge:

Maintain an in-depth understanding of the company’s products, services, and policies to offer accurate information and solutions to customers.Answer incoming calls, make outbound calls when necessary, and ensure that all customer interactions are logged and tracked accurately in the CRM system.Build and maintain strong relationships with customers through empathetic listening, clear communication, and efficient problem-solving.Process customer orders, cancellations, or changes, ensuring accurate documentation and follow-up to ensure order fulfillment.Assist with cross-selling or upselling company products and services where appropriate, contributing to the achievement of sales goals.Accurately record customer interactions, feedback, and other relevant details in the system. Provide feedback or escalate issues to the appropriate department if necessary.Ensure that all customer interactions meet company standards for service excellence, professionalism, and compliance.Work closely with other team members and departments to ensure the effective resolution of customer issues and continuous improvement in customer service processes.Qualifications & Skills:

  • Call Handling:
  • Customer Relationship Management:
  • Order Processing and Follow-ups:
  • Sales Support:
  • Data Entry & Reporting:
  • Quality Assurance:
  • Team Collaboration:
  • High School Diploma or equivalent (Bachelor’s degree is a plus).
  • Proven experience in a call center, customer service, or similar role is preferred.
  • Strong communication skills with a clear and pleasant phone manner.
  • Ability to actively listen and effectively address customer needs.
  • Strong problem-solving skills and ability to handle difficult situations with professionalism.
  • Ability to multitask and handle high volumes of calls.
  • Familiarity with CRM systems and call center software.
  • Good computer skills and proficiency in Microsoft Office or Google Workspace.
  • Strong organizational skills and attention to detail.
  • Positive attitude, patience, and a passion for helping others.

Why Join Us?

  • Competitive salary and performance-based incentives.
  • Comprehensive training to ensure you succeed in your role.
  • A dynamic, supportive, and collaborative work environment.
  • Career growth opportunities and development within the company.
  • Recognition and rewards for top performers.

If you are passionate about providing exceptional customer service and thrive in a fast-paced, target-driven environment, we would love to hear from you. Join us as a Customer Care Consultant and help us deliver outstanding service to our valued customers!

Job Type: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • Opportunities for promotion

Schedule:

  • Day shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay

Education:

  • STM/STPM (Preferred)