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Jobs or company...
N

Centre Manager ( Heritage Retail )

  • Full Time, onsite
  • Nawawi Tie Leung Property Consultant Sdn BHd
  • Kuala Lumpur, Malaysia
RM 7,000 - RM 10,000 / month
Checking job availability...
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Join our new and dynamic Centre Management team.

We are growing our Centre Management team with a new project in a Heritage Building in Kuala Lumpur. We are seeking dynamic, innovative and motivated team members to play key roles to further develop this business and create and set new standards of excellence.

About this Role:

We are seeking for a Centre Manager with a strong foundation in marketing, who will be the driving force behind our project.

Key Responsibilities

· Overall Management & Business Plan: Lead daily operations, marketing, revenue administration and leasing.

o To set and manage budgets control, advertising, promotions, events, public relations and direct marketing initiatives.

o Ensure operations and branding initiatives reflect environmental sustainability goals and respect the cultural and historical significance of the heritage building.

o Identify and leverage strategic alliances for sponsorships, events, and public relations initiatives.

o Proactively collaborate with tenants and partners to co-create activations that increase visibility and drive footfall.

o Lead and inspire the team towards achieving organisational goals.

o Build strong, collaborative relationships with tenants, internal teams, and external agencies to drive successful outcomes and long-term business value.

o Monitor and analyse key performance indicators (KPIs) related to footfall, sales performance, tenant mix, and campaign ROI to continuously optimise strategies.

· Policy Formulation: Plan and implement company policies for retail mall and property management.

· Marketing and Programming: Develop strategies to enhance customer visitation, merchandise mix and tenant loyalty.

o Lead the creative development of a unique visual identity, narrative and brand system including communication design, digital promo, on site branding, programming and talent curation, and guidelines that honour the building’s heritage while appealing to a modern retail audience.

o Plan, execute and manage social media and marketing strategies aligned with campaign goals and audience behaviour.

o Conceptualise and implement integrated marketing campaigns to drive awareness and engagement.

o Ensure brand consistency across all marketing channels, visuals, signage, and event materials, with sensitivity to Malaysia’s multicultural context.

· Customer Experience: Champion exceptional visitor experience by overseeing wayfinding, customer service standards, and activation programming that enhances foot traffic and dwell time.

· Retail Trends Expert: Advise on current and future retail trends, bringing innovation to leasing and marketing strategies.

· Proactive Vacancy Management: Strategise for upcoming vacant retail spaces, ensuring swift and profitable occupancy.

· Leasing Terms Oversight: Review and ensure leasing terms protect the interests of the mall and owner.

· Service Contracts Management: Work with service providers to ensure contracts are up to date, ensuring operational efficiency.

· Financial Oversight: Manage revenue collection, submit operating budgets and drive financial efficiency.

· Coordination with Authorities: Liaise with local authorities and 3rd parties to minimise disruptions.

Key Requirements:

Bachelor’s in real estate/Property Management/Marketing/Business Admin or relevant field. Proven experience in mall management with a strong foundation in Marketing. At least 7-10 years of relevant work experience, especially in retail centre management or marketing.

Strong leadership and communication skills. Able to lead a team. Innovative mindset for retail trends.

Financial acumen for budget management.

Coordination skills with local authorities and 3rd parties.

Excellent communication and interpersonal skill. Able to work independently, yet a great team player.

Job Type: Contract
Contract length: 12 months

Pay: RM7,000.00 - RM10,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work from home

Application Question(s):

  • What is your current salary ?
  • What is your expected salary ?
  • What is your notice period ?
  • How many years of relevant experience do you have as a Centre Manager ?
  • Are you willing to work on a contract basis ?

Work Location: In person