BACKEND SUPPORT EXECUTIVE
RM 3,000 - RM 3,200 / month
Checking job availability...
Original
Simplified
- Database Support
- Manage databases, including backups and restoration.
- Assist the development team with data queries, reports, and analysis.
- Issue Troubleshooting & Technical Support
- Respond to system outages or technical incidents.
- Provide backend support to frontend teams or customer service.
- Document and escalate recurring issues for long-term resolution.
- Deployment Assistance
- Support deployment and release processes of software and applications.
- Configure environments and conduct post-deployment testing.
- Documentation and Reporting
- Maintain technical documentation, user manuals, and support guides.
- Record troubleshooting steps and contribute to the knowledge base.
- User Access and Security Management
- Manage user accounts, roles, and permissions.
- Assist in enforcing IT security policies and monitoring compliance.
- Customer System Support
- Provide backend support for client systems and software configurations.
- Respond to client inquiries related to backend systems or data issues.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3,000.00 - RM3,200.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Rotational shift
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
Language:
- Mandarin (Required)
- English (Preferred)
Work Location: In person