
Outlet Supervisor / Supervisor (Petaling Jaya)
RM 3,000 - RM 5,000 / month
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We are looking for Assistant Supervisor / Supervisor for our outlet at Petaling Jaya. At CHAGEE, we believe that all outlet staff is the bloodline of the company as they are the front-liner who bring the up most services and product to satisfy the needs of all CHAGEE’s customers. Candidate is expected to understand and fulfill task relevant to operate a food & beverage outlet.
- Expected to work at highest standard at all times to ensure outlets product and service quality.
- Manage and to brew the beverage based out in-house recipe.
- Conduct Quality Control test and ensure beverages are prepared as per recipe provided and taste as usual.
- Forecast and set sales target with actions in place to meet sales target set.
- Plan and manage outlets staff force, prepare weekly work schedule and ensure sufficient staff in place to meet operational requirements.
- Sourcing, hiring, and training of new outlets staff to meet outlet’s staffing requirement.
- Manage outlets inventory, ensure sufficient inventory in place to meet daily sales made.
- Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
- Manage and monitor outlets costing, including raw material costing, staff costing, and other utilities cost and expenses, ensure outlet meet profitability target set.
- Ensure outlet operation guide is adhere to by outlet and staff at all time.
- Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
- Monitor and maintain outlet outlook & cleanliness and equipment, arrange for necessary maintenance if needed.
- Required to participate in operational process, including preparation of beverages, handle cashier position and any other relevant task of outlets.
- Ability to speak and write in English and Bahasa Malaysia fluently.
- Must possess at least an SPM Certification.
- Minimum 3 Years of Experience in F&B Outlet Management.
- Strong Teamwork Skills to achieve outlet targets and ensure smooth operations.
- Self-Discipline and Self-Driven to stay updated with industry Knowledge and Skillset to fulfill tasks in outlet operations.
- Basic Computer Skills, including proficiency in Microsoft Excel, PowerPoint, and other relevant software.
- Must Possess Own Transportation.
- Willing to Travel.
- Salary Range: RM 3k - 5k.
- Basic plus Allowance & Incentives up to RM 5,000 depending on candidate experience with additional Incentive provided.
- Employee Benefit.
- On-job Training & Development Provided.
- Rapid Career Advancement based on candidate on-job performance.
- Various Locations Available.
- Free CHAGEE Drinks.
- EPF SOCSO.