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CUSTOMER SERVICE- CLIENT RELATION (MANDARIN SPEAKER

RM 4,000 - RM 4,999 / month

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Job Scope: Client Engagement: Be the go-to person for our clients, addressing their needs, answering questions, and ensuring their complete satisfaction with our services. Problem Solving: Tackle client concerns with creativity and efficiency, turning challenges into opportunities for growth and improvement. Relationship Building: Develop strong, long-term relationships with clients through excellent communication and a personalized approach. Coordination: Work closely with our internal teams to ensure seamless service delivery and a cohesive client experience. Feedback & Improvement: Gather and relay client feedback to help us continually refine and enhance our services. Requirement: People Person: You thrive on interacting with others and have a knack for making people feel valued and heard. Detail-Oriented: You have a keen eye for detail and a passion for delivering quality in every interaction. Tech-Savvy: Comfortable with modern technology and tools, and eager to leverage them to improve client experiences. Proactive Problem-Solver: You approach challenges with a positive attitude and are quick to find effective solutions. Team Player: You collaborate seamlessly with others and contribute to a supportive and dynamic work environment.