Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Online Customer Service Admin

RM 1,800 - RM 2,000 / month
Checking job availability...
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Are you driven, results-oriented and a team player?

With 100,000 customers in over Malaysia, PTT Outdoor's mission is to inspire adventure in everyone single person!

So, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators

It is on such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading! (Or else, click away!)

We’re looking for an extraordinary Customer Service Assistant to drive THE BEST customer service experience possible! Your responsbility includes:

1. Manage and respond to customer enquiries through:
- WhatsApp, Email, Social Media, Marketplace Chats

2. Upload and manage customer orders to ensure smooth processing

3. Handle after-sales service, including:
- Return and refund inquiries
- Checking eligibility for returns
- Coordinating with the team for exchanges and refund processes

4. Coordinate with internal teams (e.g., product, warehouse, content) to provide correct and helpful responses (e.g., videos, how-to guides).

5. Perform follow-ups for:
- Customer enquiries that require a delayed response or further info
- Ongoing issue resolutions
- Pending return/refund cases
- Unpaid or pending payments

6. Actively participate in the community WhatsApp group to coordinate cases, updates, and urgent matters.

7. Escalate unresolved or sensitive issues to the appropriate team member/manager.

8. Keep accurate records of customer communications and updates for reference and reporting.

You don’t need to know everything about our industry (even we don’t!). But the work is challenging, fast-paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

You must be able to thrive in an environment where there are constrained resources, and product/market fit is just being established.

If you feel that "Hey, I am the one" after reading all the above, please do submit your application!

Job Types: Permanent, Contract

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • We like someone who can type fast! How fast is your typing speed?
  • Lets say you are facing a very angry customer via Whatsapp, what are the first few steps that you will take? Line it out.
  • In the last 6 months, what is the one new skill that you have learnt that you are proud of?

Work Location: In person