
Customer Care Officer (Taman Sri Amar)
RM 2,000 - RM 2,600 / month
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Job Scopes:
- Take full responsibility for the property management coordination during the house handover stage.
- Assist in a smooth key handover process, including unit inspection, key collection, and owner sign-off procedures.
- Liaise and coordinate with multiple departments such as the developer, engineering, and customer service teams to ensure timely handover milestones.
- Welcome and guide new homeowners during the move-in process, providing professional onboarding assistance and answering related inquiries.
- Assist in inspecting handover units and recording defects to ensure units meet the handover standards.
- Prepare, sign, and archive all necessary handover-related documents.
- Proficient in using property management systems to input owner data, initiate service requests, and support backend processes.
- Assist in the setup of the handover venue and preparation of materials to ensure a smooth and ceremonious delivery process.
Job Requirements:
- Candidate must possess at least a SPM, STPM, Diploma or Degree in any discipline.
- At least 1 year of experience in similar capacity in Customer Service & Property Management.
- FRESH GRADUATES are encouraged to apply.
- Preferable fluently in Mandarin, English & Bahasa Malaysia (Speaking & Written).
- 9.00am to 5:00pm, Monday to Saturday.
- Able to work under pressure, physically fit, active person & positive minded.
- Location: Taman Sri Amar, JB.
Job Type: Contract
Pay: RM2,000.00 - RM2,600.00 per month
Benefits:
- Additional leave
- Maternity leave
Schedule:
- Fixed shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Application Question(s):
- Do you have your own transport?
- Can u start immediately? or any notice period?
- What is your expected salary?
- Where are you living?
Work Location: In person
Expected Start Date: 05/01/2025