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Customer Care Officer (Taman Sri Amar)

  • Full Time, onsite
  • Crascentia Property Management Sdn Bhd
  • Johor Bahru, Malaysia
RM 2,000 - RM 2,600 / month

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Job Scopes:

  • Take full responsibility for the property management coordination during the house handover stage.
  • Assist in a smooth key handover process, including unit inspection, key collection, and owner sign-off procedures.
  • Liaise and coordinate with multiple departments such as the developer, engineering, and customer service teams to ensure timely handover milestones.
  • Welcome and guide new homeowners during the move-in process, providing professional onboarding assistance and answering related inquiries.
  • Assist in inspecting handover units and recording defects to ensure units meet the handover standards.
  • Prepare, sign, and archive all necessary handover-related documents.
  • Proficient in using property management systems to input owner data, initiate service requests, and support backend processes.
  • Assist in the setup of the handover venue and preparation of materials to ensure a smooth and ceremonious delivery process.

Job Requirements:

  • Candidate must possess at least a SPM, STPM, Diploma or Degree in any discipline.
  • At least 1 year of experience in similar capacity in Customer Service & Property Management.
  • FRESH GRADUATES are encouraged to apply.
  • Preferable fluently in Mandarin, English & Bahasa Malaysia (Speaking & Written).
  • 9.00am to 5:00pm, Monday to Saturday.
  • Able to work under pressure, physically fit, active person & positive minded.
  • Location: Taman Sri Amar, JB.

Job Type: Contract

Pay: RM2,000.00 - RM2,600.00 per month

Benefits:

  • Additional leave
  • Maternity leave

Schedule:

  • Fixed shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Application Question(s):

  • Do you have your own transport?
  • Can u start immediately? or any notice period?
  • What is your expected salary?
  • Where are you living?

Work Location: In person

Expected Start Date: 05/01/2025