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Customer Service - Client Relation (Mandarin Speaker)

RM 4,000 - RM 4,200 / month

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Job Scope:

  • Client Engagement: Be the go-to person for our clients, addressing their needs, answering questions, and ensuring their complete satisfaction with our services.
  • Problem Solving: Tackle client concerns with creativity and efficiency, turning challenges into opportunities for growth and improvement.
  • Relationship Building: Develop strong, long-term relationships with clients through excellent communication and a personalized approach.
  • Coordination: Work closely with our internal teams to ensure seamless service delivery and a cohesive client experience.
  • Feedback & Improvement: Gather and relay client feedback to help us continually refine and enhance our services.

Requirement:

  • People Person: You thrive on interacting with others and have a knack for making people feel valued and heard.
  • Detail-Oriented: You have a keen eye for detail and a passion for delivering quality in every interaction.
  • Tech-Savvy: Comfortable with modern technology and tools, and eager to leverage them to improve client experiences.
  • Proactive Problem-Solver: You approach challenges with a positive attitude and are quick to find effective solutions.
  • Team Player: You collaborate seamlessly with others and contribute to a supportive and dynamic work environment.

Job Type: Full-time

Pay: RM4,000.00 - RM4,200.00 per month

Schedule:

  • Day shift

Work Location: In person