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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
T

Reservation Officer/ Executive

RM 2,500 - RM 4,500 / month
Checking job availability...
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Key Responsibilities:

Reservation Handling:

  • Process room reservations via phone, email, online booking platforms, and walk-ins.
  • Ensure all booking information (guest details, payment methods, special requests, etc.) is accurately recorded in the hotel's Property Management System .
  • Provide detailed information about the hotel’s rooms, facilities, and services, and upsell additional amenities where appropriate.

Guest Communication:

  • Respond to guest inquiries promptly and professionally.
  • Confirm bookings and send confirmation emails, ensuring all relevant details are included.
  • Handle guest requests, cancellations, modifications, and special requests efficiently.
  • Manage VIP, loyalty program, and group reservations with special attention to detail.

Coordination:

  • Coordinate with other hotel departments (housekeeping, front desk, food & beverage) to ensure seamless guest experiences.
  • Liaise with the sales department to manage group bookings, corporate clients, and promotional packages.
  • Update room availability and inventory across all booking platforms, ensuring no overbooking or misallocation of rooms.

Customer Service:

  • Maintain a high level of guest satisfaction by handling all guest concerns and complaints promptly and courteously.
  • Anticipate guest needs and provide personalized service.
  • Offer recommendations to enhance the guest experience and improve overall satisfaction.

Reporting & Data Management:

  • Generate daily, weekly, and monthly reports on room reservations, occupancy rates, and revenue.
  • Analyze booking patterns and trends to support pricing and inventory management strategies.
  • Monitor no-shows, cancellations, and amendments to minimize revenue loss and optimize room inventory.

Qualifications:

Education:

  • A diploma or degree in hospitality management, tourism, or a related field is preferred.

Experience:

  • Previous experience in reservations, front office, or a similar role in the hospitality industry.

Skills:

  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to handle high-pressure situations and manage multiple bookings simultaneously.
  • A proactive approach to problem-solving and guest satisfaction.
  • Proficiency in Microsoft Office (Word, Excel) and familiarity with online travel agencies (OTAs) such as Booking.com, Expedia, etc.

Job Type: Full-time

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

  • Health insurance
  • Meal allowance
  • Opportunities for promotion

Schedule:

  • Monday to Friday
  • Rotational shift

Work Location: In person