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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

CUSTOMER SERVICE EXCEUTIVE - UK MARKET

RM 2,800 - RM 3,500 / month
Checking job availability...
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About the Role:

We are seeking a dedicated and professional Customer Service Executive to manage and support our prestigious client in the Accountants sector. This role is focused on delivering world-class service to stakeholders within the UK market, ensuring prompt, knowledgeable, and empathetic resolution of inquiries, while upholding the values and expectations of a globally recognized professional body.

Key Responsibilities:

  • Act as the first point of contact for students, members, affiliates, and tuition providers in the UK region.
  • Handle inbound inquiries via phone, email, and live chat with a high level of professionalism and efficiency.
  • Provide accurate and timely information on policies, membership processes, exam registrations, results, CPD requirements, and other account-related queries.
  • Work collaboratively with internal teams and escalate complex cases when necessary to ensure resolution.
  • Maintain detailed and accurate records of interactions in CRM systems.
  • Uphold service level agreements (SLAs) and contribute to key customer satisfaction (CSAT) and Net Promoter Score (NPS) targets.
  • Stay updated with guidelines, updates, and service protocols to ensure consistent and compliant communication.
  • Continuously identify opportunities to enhance the customer experience and operational processes.

Requirements:

  • Minimum 1–2 years of experience in a customer service or support role, preferably within professional services, education, or a UK-based client environment.
  • Excellent communication skills – both verbal and written – with a strong command of English.
  • Strong interpersonal and problem-solving skills, with a customer-first mindset.
  • Ability to adapt to dynamic systems, processes, and client needs.
  • Experience using CRM tools (e.g., Salesforce, Zendesk) is an advantage.
  • A strong understanding of the UK market and cultural sensitivities is highly desirable.
  • Knowledge or experience related to accounting/finance education is a plus.

Why Join Us?

  • Be a part of a team supporting a globally respected professional body.
  • Gain exposure to international markets and high-value stakeholders.
  • Collaborative and inclusive work environment with career growth opportunities.
  • Comprehensive training provided with ongoing development support.

Job Type: Full-time

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay

Work Location: In person