Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Japanese Speakers – Service Desk Agent (IT Industry) | Kuala Lumpur

  • Full Time, onsite
  • Agensi Pekerjaan Career International FOS Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 8,000 - RM 10,000 / month
Checking job availability...
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Key Responsibilities:

  • Request Fulfillment: Receive and respond to inquiries and requests from the centralized service desk via email and the incident management tool, providing timely and effective resolution within established service level agreements (SLAs).
  • Troubleshooting: Diagnose and resolve technical issues related to the ADP system and sales data processing, following established standard operating procedures (SOPs) and manuals.
  • System Maintenance: Perform ad-hoc procedures for system maintenance, including data cleanup, report generation, and other tasks as needed to maintain optimal system performance.
  • Reporting: Generate regular reports on system performance, data quality and other relevant metrics for stakeholders.
  • Communication: Communicate effectively with internal teams and external stakeholders, particularly Japanese-speaking counterparts, providing clear and concise updates on issue resolution and system status.
  • Collaboration: Work collaboratively with other regional members to resolve complex issues and improve overall system performance and data quality.

Skills & Qualifications:

  • Demonstrated ability to carefully follow detailed instructions and operational manuals.
  • Experience with incident management tools for example Service Now.
  • Excellent problem-solving and analytical skills with meticulous attention to detail.
  • Excellent written and verbal communication skills in Japanese. (N1 or N2)
  • Ability to work independently and as part of a team.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Ability to work a rotating shift schedule, including weekends or public holidays.
  • Work exclusively on-site in a designated project room in HQ.
  • Training will be provided for successful candidates.

Who We're Looking For:

•Candidate must possess at least a Degree in any discipline.

  • Fresh Graduates and entry-level applicants who are interested in starting their careers in customer service are encouraged to apply; training will be provided.
  • Required language(s): Proficient in Japanese (at least JLPT N1/2) and English both written and spoken to serve customers in Japan.
  • IT Knowledge or SD experience added advantage.

What We Offer

  • Salary: RM8,000 - RM10,000
  • Shift Allowance & Language Allowance provided

Job Type: Full-time

Pay: RM8,000.00 - RM10,000.00 per month

Schedule:

  • Day shift
  • Monday to Friday
  • Rotational shift

Language:

  • Japanese (Preferred)

License/Certification:

  • N1 or N2-license (Preferred)

Work Location: In person