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Customer Service

RM 2,500 - RM 2,999 / month

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Key Responsibilities: Handle incoming calls, emails, and messages from customers Provide accurate information about products, services, and policies Resolve customer complaints and escalate complex issues when needed Maintain a professional and positive attitude at all times Update customer records and ensure all interactions are documented Requirements: Good communication skills in English and local language Prior customer service experience is an advantage Problem-solving skills and a patient, empathetic attitude Ability to work in a fast-paced environment and manage multiple tasks Basic computer skills