Customer Service
- Part Inquiry & Purchase Management
- Service Request Scheduling
- Walk-In Customer Support
- Service Department Operations
- Administration & Documentation
- Customer Service & Complaint Resolution
Respond to customer inquiries about parts, and manage the ordering and purchasing process as needed.Manage and coordinate service appointments, ensuring that appointments are scheduled in a timely manner and that service staff are prepared.Assist walk-in customers by addressing their inquiries, scheduling services, and offering support in resolving service-related issues.Assist in managing the daily operations of the service department, including overseeing the smooth execution of administrative tasks, ensuring proper resource allocation, and maintaining efficient workflows.Ensure all service records, complaints, and related documentation are accurately maintained and filed, contributing to the smooth functioning of the department.
Address: No.42, Jalan Eco Ardence C U12/36C, Eco Ardence Seksyen Eco Ardence Seksyen U12, 42, Jalan Eco Ardence C U12/36C, 40170 Shah Alam, Selangor
Candidates with strong communication skills in English and Mandarin will be prioritized to meet the needs of our business operations.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM3,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Notice period
- Expected Salary
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person