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Jobs or company...

Operation Assistant Manager

RM 4,500 - RM 5,500 / month
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Job Title: Operations Assistant Manager

Department: Glasshouse Operations
Reporting To: Operations Manager
Location: Genting Highlands / HQ
Employment Type: Full-time

Job Summary:

The Operations Assistant Manager (OAM) supports the Site & Operations Manager in coordinating daily site operations at the Glasshouse. This role supervises a diverse team including operations staff, technicians, IT personnel, and outsourced service providers to ensure the facility runs smoothly. The OAM provides minimal oversight on horticulture and guest-facing functions while focusing on back-end operations and resource coordination.

Key Responsibilities:

  • Assist in Developing and Implementing Operational Procedures

Support the development and improvement of SOPs to enhance daily operations, efficiency, and productivity.

  • Coordinate Park Operations

Work alongside the Operations Manager to ensure smooth execution of day-to-day activities involving staff, contractors, and support services.

  • Cross-Departmental Coordination

Liaise with other teams (technical, IT, maintenance, outsourced service providers) to align activities and resolve site-related issues promptly.

  • Staff Performance Monitoring

Monitor team attendance, productivity, and discipline; provide feedback and assist in performance appraisals.

  • Assist in General Maintenance Oversight

Coordinate maintenance activities to ensure the cleanliness, functionality, and safety of the site infrastructure.

  • Light Oversight of Horticulture Operations

Provide minimal oversight to the Horticulturist and nursery team, focusing mainly on logistical support and reporting tops Manager.

  • Support Mechanical, Electrical & Civil Maintenance Tasks

Supervise and coordinate the work of technicians, ensuring timely response to maintenance issues and adherence to safety standards.

  • Ensure Safety and Compliance

Monitor implementation of health, safety, and environmental regulations to protect staff and guests.

  • Handle Sensitive Operational Information

Maintain confidentiality and integrity when dealing with staff matters or operational data.

  • Assist with Errands and Ad Hoc Tasks

Perform site-related errands and duties as assigned by the Operations Manager from time to time.

Requirements:

  • Diploma or Degree in Operations Management, Facilities Management, or relevant field.
  • Minimum 3 years of supervisory or assistant managerial experience.
  • Strong problem-solving, coordination, and leadership skills.
  • Willingness to work on-site in Genting Highlands and in a dynamic outdoor environment.

Added Advantage:

Experience in tourism, hospitality, or horticultural environments.

Familiarity with outsourced vendor management.

Job Types: Full-time, Permanent

Pay: RM4,500.00 - RM5,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Fixed shift

Work Location: In person

Expected Start Date: 07/01/2025