HR Assistant (Core People Services Specialist)

Job Description: Location: The Horizon, Bangsar South City, Kuala Lumpur Industry: Oil & Gas (Shared Services) Working Hours: Monday–Friday | 8:30 AM – 5:30 PM, Work Arrangement: In Office (After 2 months Hybrid mode will review upon completion of training and based on performance) Contract Duration: Until 31st December 2025 (via PERSOLKELLY) Salary: RM3,500 – RM4,500 (based on experience & qualifications) (commensurate with skills and experience) + statutory contribution + leave entitlement + AIA insurance & medical coverage Role Summary: The purpose of the Core People Services specialist role is to provide guidance and information to employees, managers and HR on employee process and data changes, across the breadth of the Workday processes. The analyst administers offer & onboarding, employee data changes and manages any associated cases such as work schedule, location, personal data, etc. Key Accountabilities: Understand the relevant procedures and processes for the relevant Businesses, as well as the internal processes. Provide support to employee and organisation as and when required and respond to inbound queries. Ensure employee and organisation data integrity is maintained during workforce administration processing, following data management processes and procedures Perform transactions and manage associated tasks for offer & onboarding, employee personal and job-related data service requests. Deliver record/document image management services according to agreed performance target and statutory legal, fiscal, or regulatory obligations. Work closely with other Specialists within Services and Solutions in resolving operational issues, understanding processes while ensuring that overall operational objectives are met, ideas shared, and lessons learnt Investigate, liaise, and resolve issues involving multiple systems and stakeholders in support of the resolution business escalations. Work collaboratively with other regions to identify, raise, and apply continuous improvements to services, ensuring the Standard Operating Procedures are updated and maintained on the relevant site Support acceptance testing for Services and Solutions technology changes Willingness to support ad hoc business and Services & Solutions project work as required Technical Capability: Demonstrated ability to administer HR systems and processes efficiently and effectively Able to triage and provide basic and advice and support to remote access population and knows when to seek support from senior colleagues Strong customer service skills Digital fluency – strong systems and computer skills and experience across full spectrum of Office programmes and analytical support tools Numeracy & analytical thinking – able to quickly and effectively generate and analyse a range of data to provide accurate and timely information to inform business decisions Risk Management – acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to escalate any concerns. Qualifications/Requirements: Bachelor’s degree is preferred or relevant experience Minimum of 1-2 years of relevant previous experience How to Apply: If you’re up for the challenge and meet the criteria, send your resume to [email protected] Only shortlisted candidates will be notified. #CWSA