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Nearby Monorail Imbi Station - Customer Service Executive

RM 2,150 - RM 3,150 / month

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  • Maintain excellent telephone etiquette by being professional, confident, and patient.
  • Handle incoming customer inquiries over the phone (General Inquiries e.g. Prepaid, postpaid, Billing, etc.)
  • Identify the root cause of customer issues and provide appropriate solutions.

    Working Days

    • 5 working days, 2 rest days (can be on weekend or weekdays)

      Working Shift

      - Morning

      • 8:00am-5:00pm
      • 9:00am-6:00pm

        - Evening

        • 1:00pm-10:00pm
        • 3:00pm-12:00am

  • Malaysian Citizen
  • Able to start on May 2025
  • Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview & written assessments

Remuneration Package

  • Basic salary: RM2,150.00 (Fixed)
  • KPI allowance: Maximum RM1000.00 (performance based)
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)

    Location: Level 10, East Wing, Berjaya Times Square, Jalan Imbi Kuala Lumpur

    Benefits

    Benefits

    • Annual Increment (Based on performance)
    • Annual Bonus (Based on performance)