Export Manager

Responsible for day-to-day smooth running of LCL operational activities Manage shipments tendered to the company in a timely manner to achieve profitability. Establish and manage relationships and rapport with all carriers, forwarders, transporters, warehouse operators, etc. Ensure activities carried out are adhering to corporate compliance, global/local policies, and guidelines; Manage and maintain the requirements for export documentation in compliance with CBP and other government agencies Actively engage in shipments problem solving Responsible for the selection and training of team members. Lead, motivate, and manage the performance of the teams to ensure optimum team and individual performance; Monitoring staffs performance, planning, provide appropriate training appropriate and the control of the service programs to customers Responsible for the management of client relationships and ensuring that staff manage any complaints appropriately. Maintaining good customer relationships and monitoring customer feedback to maintain high levels of customer service. Able to advise dealers and distributors on policies and operating procedures to ensure the business runs effectively and efficiently. Rates negotiate with export carriers, trucking (if any), secure container space protection* Responsible for day-to-day smooth running of LCL operational activities