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Group Key Account Manager (Food Services)

  • Full Time, onsite
  • Coca-cola Beverages Singapore, Malaysia & Brunei
  • Petaling Jaya, Malaysia
Salary undisclosed

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Key Responsibilities

  • Lead and manage a team of key account managers focused on the Food Services channel.
  • Develop channel strategies aligned with the company's overall objectives.
  • Set channel goals and create business plans with key customers.
  • Conduct regular reviews to assess business performance and promotional strategies.
  • Monitor account performance in sales, distribution, market share, and service levels.
  • Build and maintain strong relationships with customers and industry peers to enhance the company's image and achieve business goals.
  • Analyze changing customer needs and market trends to ensure long-term success.
  • Drive the Joint Business Planning (JBP) process.
  • Manage DME funds for the channel effectively.
  • Organize top-level meetings with key accounts to activate promotions and initiatives.
  • Collaborate on category management projects with strategic partners.
  • Develop and mentor team members.
  • Represent the company professionally and maintain high standards of presentation.

Skills & Requirements

  • At least 6 - 8 years of experience in Business Development, B2B and Food Service experience within FMCG industries.
  • Good understanding of local FMCG trade environment, shoppers and consumers.
  • Strong customer collaboration skills. Team player and able to work with different level of people.
  • Ability to develop new insights into solutions that result in organizational improvements.
  • Ability to strategically analyze needs, opportunities and risks of the business.
  • Ability to develop, implement strategies and plans.
  • Excellent communication and interpersonal skills with ability to work cooperatively with different functions and departments.
  • Good project management skills with meticulous follow-up skills.
  • Aggressive and demonstrate skills in achieving sales, profitability and budget goals.
  • Proactive with a can-do attitude. Goal-driven and results-oriented.

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.

We act with a growth mindset, take an expansive approach to what is possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve.

We believe that our culture is one of the reasons our company has continued to thrive for over 137 years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Key Responsibilities

  • Lead and manage a team of key account managers focused on the Food Services channel.
  • Develop channel strategies aligned with the company's overall objectives.
  • Set channel goals and create business plans with key customers.
  • Conduct regular reviews to assess business performance and promotional strategies.
  • Monitor account performance in sales, distribution, market share, and service levels.
  • Build and maintain strong relationships with customers and industry peers to enhance the company's image and achieve business goals.
  • Analyze changing customer needs and market trends to ensure long-term success.
  • Drive the Joint Business Planning (JBP) process.
  • Manage DME funds for the channel effectively.
  • Organize top-level meetings with key accounts to activate promotions and initiatives.
  • Collaborate on category management projects with strategic partners.
  • Develop and mentor team members.
  • Represent the company professionally and maintain high standards of presentation.

Skills & Requirements

  • At least 6 - 8 years of experience in Business Development, B2B and Food Service experience within FMCG industries.
  • Good understanding of local FMCG trade environment, shoppers and consumers.
  • Strong customer collaboration skills. Team player and able to work with different level of people.
  • Ability to develop new insights into solutions that result in organizational improvements.
  • Ability to strategically analyze needs, opportunities and risks of the business.
  • Ability to develop, implement strategies and plans.
  • Excellent communication and interpersonal skills with ability to work cooperatively with different functions and departments.
  • Good project management skills with meticulous follow-up skills.
  • Aggressive and demonstrate skills in achieving sales, profitability and budget goals.
  • Proactive with a can-do attitude. Goal-driven and results-oriented.

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.

We act with a growth mindset, take an expansive approach to what is possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve.

We believe that our culture is one of the reasons our company has continued to thrive for over 137 years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.