Admin Support Executive - Sales Department
Salary undisclosed
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PRE-SALES
- Handling and reply social media FB, Google, TnG leads if applicable
- Daily social media leads status updates
- Update SME, Matrade Company list for EDM and Cold Call
- Handling call-in/walk-in customer inquiries on products, how to order, and how to be a subscriber referrer
- Manage promo or EDM content, managing the leads and follow-up
- Filing and upkeeps on record includes IC copy and SSM, etc for online/offline orders
- Issue MANUAL e-mandate for online customer
- Check and update Curlec - Online payment status
- Issue Dropbox sign - e-agreement for OFFLINE order ONLY
- Check and update WP-Admin for Online order under Processing - successful order
- Updates all sales confirmation paper work from customer like PO, PI, signed quotation
- Smart Credit Assist submission, checking and follow up
- Managing website admin / online/ offline platform order and fulfilment coordination jobs
- Update order to Sales Connect or Caction system or website admin dashboard
- Check and update order delivery status for customer
- Issue OS ticket for customer when customer informed technical issues and need assistance in ticket creation
- Complete documents, filling for ALL ONLINE and OFFLINE order
- Others relates sales support task
- Diploma or Bachelor’s degree in Marketing, Business or a related field.
- Proven work experience as a Sales and Marketing Executive will be an advantage.
- Knowledge of modern marketing techniques or Customer Service will be an advantage
- High-level communication and networking skills.
- A passion for sales.
- Good simple task/project management skills.
- Excellent interpersonal skills.
- Ability to work well under pressure.
PRE-SALES
- Handling and reply social media FB, Google, TnG leads if applicable
- Daily social media leads status updates
- Update SME, Matrade Company list for EDM and Cold Call
- Handling call-in/walk-in customer inquiries on products, how to order, and how to be a subscriber referrer
- Manage promo or EDM content, managing the leads and follow-up
- Filing and upkeeps on record includes IC copy and SSM, etc for online/offline orders
- Issue MANUAL e-mandate for online customer
- Check and update Curlec - Online payment status
- Issue Dropbox sign - e-agreement for OFFLINE order ONLY
- Check and update WP-Admin for Online order under Processing - successful order
- Updates all sales confirmation paper work from customer like PO, PI, signed quotation
- Smart Credit Assist submission, checking and follow up
- Managing website admin / online/ offline platform order and fulfilment coordination jobs
- Update order to Sales Connect or Caction system or website admin dashboard
- Check and update order delivery status for customer
- Issue OS ticket for customer when customer informed technical issues and need assistance in ticket creation
- Complete documents, filling for ALL ONLINE and OFFLINE order
- Others relates sales support task
- Diploma or Bachelor’s degree in Marketing, Business or a related field.
- Proven work experience as a Sales and Marketing Executive will be an advantage.
- Knowledge of modern marketing techniques or Customer Service will be an advantage
- High-level communication and networking skills.
- A passion for sales.
- Good simple task/project management skills.
- Excellent interpersonal skills.
- Ability to work well under pressure.