Associate Operations - Fresh Graduates

Responsibilities:

• Process export documentation accurately and efficiently, ensuring compliance with international trade regulations and company policies.

• Coordinate with shipping lines, freight forwarders, and customs agents for the timely submission of required documents.

• Verify and validate shipping documents, including bills of lading, commercial invoices, packing lists, and certificates of origin.

• Maintain and update documentation records to ensure accuracy and completeness for audits and reporting.

• Collaborate with internal teams (e.g., sales, operations, and finance) and external stakeholders to resolve documentation-related issues.

• Monitor and track shipment statuses, providing timely updates and addressing discrepancies.

• Respond to email inquiries promptly and professionally, ensuring excellent customer service.

Requirements:

• The position is located in Subang Jaya, Selangor.

• Ability to communicate effectively in Mandarin (reading, writing, and speaking) is required due to business needs involving Mandarin-speaking stakeholders.

• Fresh graduates are encouraged to apply.

• Prior experience in BPO or email support is an advantage.

• Willingness to work rotational shifts, including on public holidays, to support regional operations.

Responsibilities:

• Process export documentation accurately and efficiently, ensuring compliance with international trade regulations and company policies.

• Coordinate with shipping lines, freight forwarders, and customs agents for the timely submission of required documents.

• Verify and validate shipping documents, including bills of lading, commercial invoices, packing lists, and certificates of origin.

• Maintain and update documentation records to ensure accuracy and completeness for audits and reporting.

• Collaborate with internal teams (e.g., sales, operations, and finance) and external stakeholders to resolve documentation-related issues.

• Monitor and track shipment statuses, providing timely updates and addressing discrepancies.

• Respond to email inquiries promptly and professionally, ensuring excellent customer service.

Requirements:

• The position is located in Subang Jaya, Selangor.

• Ability to communicate effectively in Mandarin (reading, writing, and speaking) is required due to business needs involving Mandarin-speaking stakeholders.

• Fresh graduates are encouraged to apply.

• Prior experience in BPO or email support is an advantage.

• Willingness to work rotational shifts, including on public holidays, to support regional operations.