Specialist, Transmission Network Operation
Salary undisclosed
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Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
To provide end to end Enterprise/IPRAN access network support in aspects of fault, upgrade and database maintenance to ensure high network availability to provide good service quality for UMobile customers.
The Day-To-Day Activities
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
To provide end to end Enterprise/IPRAN access network support in aspects of fault, upgrade and database maintenance to ensure high network availability to provide good service quality for UMobile customers.
The Day-To-Day Activities
- To perform all 2nd level PTN/router/FTTx product troubleshooting and identify the cause or failure of transmission Network Elements (NE).
- Facing LL provider and demand improvement on the repetitive and major incidents.
- Maintaining Enterprise/IPRAN access network (PTN,Router,GPON and Switches) service availability and stability.
- Handles Enterprise/IPRAN network, performance related and customer complaint trouble tickets.
- To resolve TT, alarm, and equipment errors within SLA.
- Perform network capacity, expansion and optimization of new Enterprise/IPRAN circuits.
- Escalation of abnormalities/irregularities issued to Vendor/ LL provider, interconnect & CDMU in a timely manner.
- Provide 2nd Level Support to Field Force Team.
- To perform all 2nd-level transmission support & troubleshoot any major network failure on U Mobile network which consists of various switch/router/GPON products.
- Conduct network audit, analysis, and monitoring performance to ensure service availability and achieve KPI.
- Liaising with leads, managing vendors to help in restoring the faults, liaising with management for updating and progress status.
- To generate and analyze reports for problem links. Suggest solutions and ideas for troubleshooting procedures to reduce network outages.
- Degree or equivalent in Electrical /Electronic Engineering / Telecommunication discipline.
- Experience in Telco industry, preferably in transmission products, especially in operation and maintenance.
- Readiness to work in demanding situations and be assertive in the situation.
- Ability and skill in troubleshooting at least (L2 for all various router/IP nodes).
- Strong technical knowledge of Transmission, IP/IT switches/routers will be an advantage.
- Minimum 3 years experience in O&M of switch/Router.
- Having skills or knowledge in any programming language will be an advantage.
- Experience in Switches/Routers/GPON/BRAS is an added advantage.
- Working experience in scripting and network automation tools will be an advantage.
Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
To provide end to end Enterprise/IPRAN access network support in aspects of fault, upgrade and database maintenance to ensure high network availability to provide good service quality for UMobile customers.
The Day-To-Day Activities
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
To provide end to end Enterprise/IPRAN access network support in aspects of fault, upgrade and database maintenance to ensure high network availability to provide good service quality for UMobile customers.
The Day-To-Day Activities
- To perform all 2nd level PTN/router/FTTx product troubleshooting and identify the cause or failure of transmission Network Elements (NE).
- Facing LL provider and demand improvement on the repetitive and major incidents.
- Maintaining Enterprise/IPRAN access network (PTN,Router,GPON and Switches) service availability and stability.
- Handles Enterprise/IPRAN network, performance related and customer complaint trouble tickets.
- To resolve TT, alarm, and equipment errors within SLA.
- Perform network capacity, expansion and optimization of new Enterprise/IPRAN circuits.
- Escalation of abnormalities/irregularities issued to Vendor/ LL provider, interconnect & CDMU in a timely manner.
- Provide 2nd Level Support to Field Force Team.
- To perform all 2nd-level transmission support & troubleshoot any major network failure on U Mobile network which consists of various switch/router/GPON products.
- Conduct network audit, analysis, and monitoring performance to ensure service availability and achieve KPI.
- Liaising with leads, managing vendors to help in restoring the faults, liaising with management for updating and progress status.
- To generate and analyze reports for problem links. Suggest solutions and ideas for troubleshooting procedures to reduce network outages.
- Degree or equivalent in Electrical /Electronic Engineering / Telecommunication discipline.
- Experience in Telco industry, preferably in transmission products, especially in operation and maintenance.
- Readiness to work in demanding situations and be assertive in the situation.
- Ability and skill in troubleshooting at least (L2 for all various router/IP nodes).
- Strong technical knowledge of Transmission, IP/IT switches/routers will be an advantage.
- Minimum 3 years experience in O&M of switch/Router.
- Having skills or knowledge in any programming language will be an advantage.
- Experience in Switches/Routers/GPON/BRAS is an added advantage.
- Working experience in scripting and network automation tools will be an advantage.