Customer Service Representative
Salary undisclosed
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Job scope
- Intake on 5 May 2025 (Immediate hiring)
- Min. SPM holder
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Computer literate with basic knowledge of MS Office applications,
- Pass pre-phone interview & assessments.
Responsibilty
- Excellent telephone etiquette (professional, confident and patient)
- Handle incoming customer enquiries over the telephone
- Identify cause of problems and recommend solutions
- Assist customer to solve their problem/issue (prepaid/postpaid issue, billing etc)
Working Days
5 working days, 2 rest days (can be on weekend or weekdays)
Working Shift:
Morning
8:00am - 5:00pm
9:00am - 6:00pm
Evening
1:00pm - 10:00pm
3:00pm - 12:00am
Remuneration Package:
- Salary can up to RM 3000
- Basic salary: RM2,150.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
Benefits
- Annual Increment (Based on performance)
- Annual Bonus (Based on performance)
- Retention Bonus up to RM1000.00
Location: Level 10, Berjaya Times Square Jalan Imbi, Kuala Lumpur Neaby Monorail Imbi Station
Job scope
- Intake on 5 May 2025 (Immediate hiring)
- Min. SPM holder
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Computer literate with basic knowledge of MS Office applications,
- Pass pre-phone interview & assessments.
Responsibilty
- Excellent telephone etiquette (professional, confident and patient)
- Handle incoming customer enquiries over the telephone
- Identify cause of problems and recommend solutions
- Assist customer to solve their problem/issue (prepaid/postpaid issue, billing etc)
Working Days
5 working days, 2 rest days (can be on weekend or weekdays)
Working Shift:
Morning
8:00am - 5:00pm
9:00am - 6:00pm
Evening
1:00pm - 10:00pm
3:00pm - 12:00am
Remuneration Package:
- Salary can up to RM 3000
- Basic salary: RM2,150.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
Benefits
- Annual Increment (Based on performance)
- Annual Bonus (Based on performance)
- Retention Bonus up to RM1000.00
Location: Level 10, Berjaya Times Square Jalan Imbi, Kuala Lumpur Neaby Monorail Imbi Station