Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Experience (Travel Solutions Product)

  • Full Time, onsite
  • Ant International
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed
Checking job availability...
Original
Simplified

Job Description:

  • Focus on end-to-end product solutions, adopt a user-centric perspective, deeply analyze user journeys and experiences across pre-trip, during-trip, and post-trip stages, and design product solutions to deliver seamless services.
  • Drive the establishment of industry-specific service assurance mechanisms, design end-to-end service solutions, and draft service processes to ensure reliable travel service guarantees.
  • Continuously refine service solutions and experience strategies based on travel industry dynamics, enhancing user experience while driving repeat visits and purchases through service products and mechanisms.
  • Analyze NPS/CSAT feedback and user support interactions, focus on product details, leverage multi-dimensional data (user behavior, business metrics, etc.), and drive end-to-end experience optimization.

Requirements:

  • 3+ years of experience in international/global business operations at an internet company’s customer service center; travel industry experience preferred.
  • Proven expertise in service journey design and user experience operations, with strong systematic planning and execution skills.
  • Bachelor’s degree or higher; fluent in English (additional language proficiency is a plus).
  • Strong ability to integrate internal/external resources, self-motivated, and capable of driving initiatives forward.

Job Description:

  • Focus on end-to-end product solutions, adopt a user-centric perspective, deeply analyze user journeys and experiences across pre-trip, during-trip, and post-trip stages, and design product solutions to deliver seamless services.
  • Drive the establishment of industry-specific service assurance mechanisms, design end-to-end service solutions, and draft service processes to ensure reliable travel service guarantees.
  • Continuously refine service solutions and experience strategies based on travel industry dynamics, enhancing user experience while driving repeat visits and purchases through service products and mechanisms.
  • Analyze NPS/CSAT feedback and user support interactions, focus on product details, leverage multi-dimensional data (user behavior, business metrics, etc.), and drive end-to-end experience optimization.

Requirements:

  • 3+ years of experience in international/global business operations at an internet company’s customer service center; travel industry experience preferred.
  • Proven expertise in service journey design and user experience operations, with strong systematic planning and execution skills.
  • Bachelor’s degree or higher; fluent in English (additional language proficiency is a plus).
  • Strong ability to integrate internal/external resources, self-motivated, and capable of driving initiatives forward.