Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

CALL CENTRE CONSULTANT (MANDARIN SPEAKER)

RM 3,000 - RM 4,000 / month
Checking job availability...
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About Us:
We are a leading company dedicated to providing exceptional service to our customers. As part of our growing team, we are looking for dynamic, customer-centric professionals who are fluent in both Mandarin and English. If you are passionate about delivering outstanding service in both languages, this is an exciting opportunity for you to make a real impact with our diverse clientele.

Role Overview:
As a Mandarin-English Dual Language Customer Care Representative, you will serve as a vital communication bridge between our company and our Mandarin-speaking clients, while also supporting English-speaking customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless customer experience across both languages.

Key Responsibilities:

  • Provide exceptional customer service and support to both Mandarin and English-speaking customers via phone, email, and live chat.
  • Address inquiries, concerns, and requests promptly and professionally, ensuring customer satisfaction.
  • Resolve customer issues with empathy and effective problem-solving techniques.
  • Maintain accurate records of customer interactions, complaints, and feedback for continuous improvement.
  • Guide customers through our product offerings and services, providing relevant information in both languages.
  • Support the sales and service teams with bilingual communication, translating information as needed.
  • Stay up-to-date with product knowledge, company updates, and industry trends to assist customers effectively.
  • Foster positive relationships with customers and strive to exceed expectations with every interaction.

Requirements:

  • Fluent in both Mandarin and English (written and spoken) with strong communication skills in both languages.
  • Previous customer service experience is an advantage, particularly in a bilingual setting.
  • Ability to switch between Mandarin and English seamlessly to cater to different customer needs.
  • Excellent problem-solving abilities and a proactive attitude toward resolving customer issues.
  • Strong interpersonal skills and the ability to build rapport with a diverse range of customers.
  • Attention to detail and a commitment to providing accurate information and solutions.
  • Ability to handle multiple tasks efficiently and work under pressure.
  • A team player with a positive attitude and a commitment to delivering the best customer experience.

Why Join Us?

  • Career Growth: Enjoy excellent opportunities for career development and advancement within the company.
  • Competitive Salary & Benefits: Receive a competitive salary, along with a comprehensive benefits package to ensure your well-being.
  • Flexible Work Environment: We offer flexible working hours and remote work options to help you maintain a healthy work-life balance.
  • Inclusive Culture: Work in a supportive and diverse environment where every team member is valued and encouraged to grow.
  • Professional Development: Access to continuous training and opportunities to develop your language skills and customer service expertise.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Work Location: In person