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HRSS Specialist - NAM

RM 3,000 - RM 3,500 / month

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Position is for an oil & gas company, under contract

Locations – Baker Hughes, KL Office

**If interested please submit your application to us by email to [email protected]

Role Summary:

  • As HR Shared Services Specialist, you will work within the HR Shared Services – Global Records Management team reporting to the HRSS Global Records Management lead. You will partner not only with a multi-cultural team but with other functions such as Preboarding, Payroll, Digital HR, Learning Admin, Audit & Compliance and HR Partners.

Essential Responsibilities:

  • Answering queries and requests on global processes - with a focus on Baker Hughes learning systems and records management processes; by referring to company policies and standard operating procedures.
  • Driving increased productivity and compliance through process improvements, standardization, and simplification within assigned area(s).
  • Maintaining high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and Baker Hughes policy requirements and employee experience.
  • Developing effective relationships with stakeholders through strong interpersonal skills and proactive communication.
  • Support Data Integrity initiatives in Workday and other HR systems as applicable.

Qualifications/Requirements:

  • 1-2 years of experience in a HR support or an administrative or client services role.
  • Graduate Diploma or Bachelor’s Degree in Human Resources or Social Sciences background.
  • Customer focused with the ability to provide remote HR support via a Global HRSS Center.
  • Excellent written, verbal communication and strong inter-personal skills.

Desired Characteristics:

  • Great analytics, business, and financial acumen with the ability to analyze complex data, draw conclusions and offer recommendations.
  • Ability to handle sensitive situations and maintain a high level of confidentiality.
  • Familiarity with customer service environment and ability to meet identified targets, KPIs and SLA.
  • Experience using systems and tools such as Microsoft office package, Workday, Service Now, Signature administrator systems and document management systems.

Other Requirements:

  • Headcount: 1 (Replacement)
  • Contract duration: 1 year
  • Rotation/Work Schedule: NAM Shift (8PM – 5AM) / Monday - Friday
  • Working Hours Per Day: 8 hours
  • Working Days Per Week: 5 days a week
  • Location: KL Office
  • Does the candidate need to be currently in the role country?: Yes
  • Target Industry: Oil & Gas
  • Resume Keywords: Global records management processes
  • Preferred Language: English
  • Tentative Start Date: Mid-May 2025/ Beginning of May 2025.

Job Type: Contract
Contract length: 12 months

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

  • Flexible schedule
  • Health insurance

Schedule:

  • Monday to Friday
  • Night shift

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • HR support or an administrative or client services role: 2 years (Required)
  • rovide remote HR support via a Global HRSS Center: 2 years (Required)
  • using systems & tools (MS Office, Workday, Service Now: 1 year (Required)
  • Global records management processes: 1 year (Required)

Language:

  • English (Required)

Application Deadline: 06/01/2025
Expected Start Date: 05/01/2025