HRSS Specialist - NAM
RM 3,000 - RM 3,500 / month
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Position is for an oil & gas company, under contract
Locations – Baker Hughes, KL Office
**If interested please submit your application to us by email to [email protected]
Role Summary:
- As HR Shared Services Specialist, you will work within the HR Shared Services – Global Records Management team reporting to the HRSS Global Records Management lead. You will partner not only with a multi-cultural team but with other functions such as Preboarding, Payroll, Digital HR, Learning Admin, Audit & Compliance and HR Partners.
Essential Responsibilities:
- Answering queries and requests on global processes - with a focus on Baker Hughes learning systems and records management processes; by referring to company policies and standard operating procedures.
- Driving increased productivity and compliance through process improvements, standardization, and simplification within assigned area(s).
- Maintaining high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and Baker Hughes policy requirements and employee experience.
- Developing effective relationships with stakeholders through strong interpersonal skills and proactive communication.
- Support Data Integrity initiatives in Workday and other HR systems as applicable.
Qualifications/Requirements:
- 1-2 years of experience in a HR support or an administrative or client services role.
- Graduate Diploma or Bachelor’s Degree in Human Resources or Social Sciences background.
- Customer focused with the ability to provide remote HR support via a Global HRSS Center.
- Excellent written, verbal communication and strong inter-personal skills.
Desired Characteristics:
- Great analytics, business, and financial acumen with the ability to analyze complex data, draw conclusions and offer recommendations.
- Ability to handle sensitive situations and maintain a high level of confidentiality.
- Familiarity with customer service environment and ability to meet identified targets, KPIs and SLA.
- Experience using systems and tools such as Microsoft office package, Workday, Service Now, Signature administrator systems and document management systems.
Other Requirements:
- Headcount: 1 (Replacement)
- Contract duration: 1 year
- Rotation/Work Schedule: NAM Shift (8PM – 5AM) / Monday - Friday
- Working Hours Per Day: 8 hours
- Working Days Per Week: 5 days a week
- Location: KL Office
- Does the candidate need to be currently in the role country?: Yes
- Target Industry: Oil & Gas
- Resume Keywords: Global records management processes
- Preferred Language: English
- Tentative Start Date: Mid-May 2025/ Beginning of May 2025.
Job Type: Contract
Contract length: 12 months
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Flexible schedule
- Health insurance
Schedule:
- Monday to Friday
- Night shift
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- HR support or an administrative or client services role: 2 years (Required)
- rovide remote HR support via a Global HRSS Center: 2 years (Required)
- using systems & tools (MS Office, Workday, Service Now: 1 year (Required)
- Global records management processes: 1 year (Required)
Language:
- English (Required)
Application Deadline: 06/01/2025
Expected Start Date: 05/01/2025