D
Work From Home | Customer Care Specialist | UpTo4k | FreshGrads
RM 4,000 - RM 4,000 / month
Checking job availability...
Original
Simplified
Job Responsibilities
- Provide knowledgeable support across a variety of banking inquiries to meet customer needs effectively.
- Handle both inbound and outbound customer interactions with clarity, professionalism, and care.
- Ensure a positive customer experience by taking full ownership of issues and aiming for resolution on the first contact.
- Consistently deliver high-quality service, maintaining a customer-centric approach in every interaction.
- Manage availability and time efficiently to ensure prompt and effective responses to customer queries.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
Language:
- Mandarin (Preferred)
- Cantonese (Preferred)
Work Location: In person