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Work From Home | Customer Care Specialist | UpTo4k | FreshGrads

  • Full Time, remote
  • DM Mobile Telecommunications SDN BHD
  • Kuala Lumpur, Malaysia
RM 4,000 - RM 4,000 / month

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Job Responsibilities

  • Provide knowledgeable support across a variety of banking inquiries to meet customer needs effectively.
  • Handle both inbound and outbound customer interactions with clarity, professionalism, and care.
  • Ensure a positive customer experience by taking full ownership of issues and aiming for resolution on the first contact.
  • Consistently deliver high-quality service, maintaining a customer-centric approach in every interaction.
  • Manage availability and time efficiently to ensure prompt and effective responses to customer queries.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay

Language:

  • Mandarin (Preferred)
  • Cantonese (Preferred)

Work Location: In person