Admin and Training Coordinator
1. Handle Sales Inquiries: Respond to course and service inquiries with accurate, helpful information.
2. Client Relationship Management: Build and maintain strong relationships with corporate and individual clients.
3. HRDCorp Training Coordination: Prepare and submit grant applications, trainer and program registrations, and manage HRDC claims.
4. Customer Service Excellence: Ensure high client satisfaction through timely responses and consistent follow-up.
5. Funding Guidance: Advise clients on funding options and support them through the application process.
6. Trainer Coordination: Assign the right trainers to meet clients’ training needs.
7. Service Improvement: Collect, analyze, and act on feedback to enhance our offerings.
8. Training & Event Coordination: Plan and manage internal events, workshops, and client programs smoothly. Attend and help facilitate training programs to ensure a quality experience for participants.
9. Administrative Support: Manage emails, quotations, documentation, and general correspondence efficiently.
10. Ad-Hoc & Team Support: Support daily operations and assist the management team as needed.
Requirements:
1. Experience in HRDC claim submissions is strongly preferred.
2. Excellent communication and interpersonal skills.
3. Highly organized, self-motivated, and detail-oriented.
4. Ability to multitask and work in a fast-paced environment.
5. Owns own transportation and is willing to travel as required for client engagements, training sessions, and events.
Job Types: Permanent, Contract, Fresh graduate
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
- Free parking
- Meal allowance
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Willingness to travel:
- 75% (Preferred)
Work Location: In person