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Jobs or company...

Account Operations Specialist

RM 3,300 - RM 3,300 / month
Checking job availability...
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Account Operations Specialist
Petaling Jaya | 5 Days/Week | 12-Month Contract

Job Highlights:
Regional commercial operations exposure
B2B sales operations in a dynamic environment
Focused on process excellence and pre-billing accuracy

Job Overview:
We are looking for a highly motivated Account Operations Specialist for a 12-month contract role based in Petaling Jaya. The successful candidate will play a key role in pre-billing operations, CRM governance, and driving sales process excellence for a rapidly expanding commercial business unit serving corporate clients across Southeast Asia.

Responsibilities:

Pre-Billing Operations

  • Collect and verify billing data from internal systems and databases.
  • Validate pre-billing reports, correct errors, and perform accurate billing calculations.
  • Ensure billing aligns with client agreements and internal standards.
  • Resolve discrepancies in billing data with relevant internal teams.
  • Maintain accurate records and documentation of all pre-billing activities.
  • Drive improvements in pre-billing processes to enhance billing accuracy and client satisfaction.
  • Uphold internal SLAs and compliance with company policies and controls.

Sales & Commercial Process Excellence

  • Ensure strict compliance with sales operations processes and governance.
  • Work closely with country operations and commercial teams to support Salesforce CRM adoption and usage.
  • Monitor CRM data integrity, provide reports, and implement necessary improvements.
  • Assist with ad hoc sales operations tasks as assigned.

Qualifications:

  • Bachelor’s Degree in any relevant field.
  • Min 2 years of experience in business operations, preferably with finance exposure in B2B, SaaS, enterprise, corporate, or startup environments.
  • Proficient in MS Excel / Google Sheets with experience in data cleaning and organization.
  • Strong communication and presentation skills; fluent in English (spoken and written).
  • Self-motivated, adaptable, and able to work independently in a fast-moving and dynamic setting.

Additional Notes:
Candidates must complete an Excel test before being shortlisted for interview.

Only shortlisted candidates will be contacted.

Job Type: Contract
Contract length: 12 months

Pay: Up to RM3,300.00 per month

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Required)

Experience:

  • any relevant field: 2 years (Required)

Work Location: In person