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Housekeeping Manager

  • Full Time, onsite
  • HARRIS Hotel & Conventions Sunshine Penang
  • Ayer Itam, Malaysia
RM 6,000 - RM 6,000 / month

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  • Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
  • Review and implement the standard operating procedures (SOPs) and corporate standard and guidelines, ensuring that the department adheres to them
  • Comply and maintain service and product audit by Global Operations
  • Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness
  • Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations
  • Promote teamwork and quality service within the team and coordination with the other departments
  • Manage the expenses of the department and prepare the annual departmental operating budget and finance
  • Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities
  • Manage horticultural, pest control and waste management activities in the service apartment
  • Review and follow up on guests’ feedback and satisfaction scores to improve quality and standards
  • Suggest innovative methods to mitigate issues and improve guests’ experiences

This is a pre-opening position.

Job Type: Full-time

Pay: From RM6,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Parental leave
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Ability to commute/relocate:

  • Ayer Itam: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Housekeeping: 5 years (Required)

Work Location: In person