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Housekeeping Manager
RM 6,000 - RM 6,000 / month
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- Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
- Review and implement the standard operating procedures (SOPs) and corporate standard and guidelines, ensuring that the department adheres to them
- Comply and maintain service and product audit by Global Operations
- Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness
- Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations
- Promote teamwork and quality service within the team and coordination with the other departments
- Manage the expenses of the department and prepare the annual departmental operating budget and finance
- Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities
- Manage horticultural, pest control and waste management activities in the service apartment
- Review and follow up on guests’ feedback and satisfaction scores to improve quality and standards
- Suggest innovative methods to mitigate issues and improve guests’ experiences
This is a pre-opening position.
Job Type: Full-time
Pay: From RM6,000.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Parental leave
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Ability to commute/relocate:
- Ayer Itam: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Housekeeping: 5 years (Required)
Work Location: In person