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Technical Support Technician

RM 2,000 - RM 3,000 / month

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Technical Support Technician

Responsibilities of the Role:-

  • Acquire technical knowledge on product applications
  • Diagnose, trouble shooting and resolve technical hardware and software problems
  • Effectively answer, prioritize and escalate customer technical issues.
  • Work closely with Sales team on customer feedback
  • Provide onsite support.

Requirements:-

  • Minimum Diploma in software engineering, mechanical engineering, electrical engineering, or a similar field.
  • 1-2 years’ experience is preferred, but fresh graduates with strong vocational/hands on electrical knowledge are encouraged to apply.
  • Aggressive and hardworking. Candidate must be a fast learner and can carry out instructions quickly.
  • Required Language(s): English
  • Possess own transportation and willing to travel

Working Details & Benefits:-

  • You will be remunerated with attractive basic salary based on experience with monthly transport allowance
  • Rewards: Performance bonus
  • Additional Benefits: Annual medical & dental benefits;
  • Workinghour:9:00am–6:00pm(Mon-Fri)
  • Out-Station travelling allowance.
  • EPF & SOCSO

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Flexible schedule

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Language:

  • English (Preferred)

Work Location: In person