Training and Development Division- Prepare and update registration forms & training outlines for training events.
- Assist in sending out quotations to clients when there are confirmed registrations.
- Update and keep track of participants’ listing on a shared spreadsheet upon getting confirmed registrations.
- Organise all physical training activities, including:
- Setting up the training room by ensuring stationary supplies like pens, pencils, paper, candies, and drinking water are available.
- Ensure the projector is operational and arrange the projector screen, necessary cables, and flip chart for the trainer.
- Coordinate the purchase of breakfast and tea break items prior to the training session.
- Assist to make reservations for lunch arrangement and guide participants to/ from lunch.
- At the end of the training, clean up the training room by wiping down boards, resetting furniture, disposing of rubbish, and returning all items to their original positions.
- Assist to print, make photocopies, and bind training notes for physical training.
- Prepare and arrange for courier services to deliver certificates to clients once they have completed their training.
- Help to compile and submit a summary of trainees’ HRDCorp - Training Evaluation forms after each completed training into HRDCorp portal.
- Provide necessary support to the team for any other ad-hoc matters as and when IT is required.
Payroll Outsourcing & Administration Division- Gather all necessary documents from clients for the registration of their company's statutory files, including EPF, SOCSO, EIS, PCB, HRDCorp, and others as needed. If necessary, complete the registration process by submitting the required documents and forms to the appropriate statutory bodies' offices.
- Coordinate with the driver to deliver statutory forms, such as CP21 and CP22 to the Inland Revenue Board, and other required forms to respective statutory bodies. In cases where the driver is unavailable, or if needed, personally submit these forms to the designated offices of the relevant statutory bodies.
- Compute the driver’s mileage claims and submit them to the Payroll Outsourcing & Administration Division for approval and payment.Other Administration Support
- Responsible for replenishing office supplies and pantry items, including distilled drinking water, food and beverages, and stationery supplies.
- Coordinate with printing supplier for the reprinting of customised stationeries such as envelopes, company profiles, folders, etc.
- Liaise with photocopier supplier to manage maintenance tasks for photocopy machines, including toner replacement and addressing technical issues.
- Take charge of designing the Company's annual desk calendars by generating ideas, sourcing stock images, quotes, and themes.
- Collaborate with printing supplier to ensure error-free production and timely delivery of the Company's annual desk calendars.
- Input all new and potential Clients into the Client Database to prevent data duplication. Propose ideas for improving the database, including suggesting new platforms or conducting cleanup operations.
- Compile the Client Database annually for review by the Managing Director, particularly for sending the Company's annual desk calendars to Clients.
- Coordinate with courier company to export client data to their portal for Airway Bill preparation and distribution of calendars.
- Liaise with courier and despatch companies for sending out documents, replenishing consignment notes, and plastic covers.
- Manage coordination of documents sent to off-site storage, ensuring proper naming and labelling of boxes. Coordinate with the off-site storage company for pickup and document recall requests.
- Coordinate with suppliers to schedule monthly cleaning and servicing of the fish tank, ensuring satisfactory completion of the job.
- Collaborate with the driver to replace non-functional lighting tubes or bulbs.
- Communicate with building management for issues related to air conditioning, electrical work, and repairs.
- Collect postal mail from the basement post box on a monthly basis.
- Coordinate with recycling centres for collection of recyclable items and maintain office cleanliness. Lead annual spring cleaning and housekeeping activities.
- Provide additional administrative support as needed.
