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Customer Service (Bahasa/English)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Shah Alam, Malaysia
RM 2,300 - RM 2,500 / month

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Responsibility

  • Follow up with customers to ensure their issues are resolved and satisfaction is achieved
  • Provide accurate information about services, packages, and promotions.
  • Process transactions and handle payments.
  • Strong customer service orientation and problem-solving abilities.
  • Proficient in using various online communication platforms
  • Ability to handle multiple conversations simultaneously & fast-paced environment

Role: Customer Service Associate

Location: Hicom Industrial Estate, Shah Alam

Salary: RM 2300- 2500 basic

Timings: 10.30 am to 7.30 pm (5 days rotational)

Required Language: Bahasa Malaysia and Basic English

Minimum education SPM

Requirements

  • Required language(s): Bahasa Malaysia & English
  • Fresh graduates are welcome to apply.
  • Candidates must possess at least SPM
  • To assist in the daily operational activities of the retail outlet.
  • Provide exceptional customer service and support through various online platforms
  • Handle the customer query.
  • Respond to customer inquiries, scheduling appointments, handling inquiries, resolving issues, ensuring client satisfaction

Benefits

  • 5 days working
  • Fresh Graduates are welcome to apply.
  • EPF & SOCSO
  • Medical leave
  • Annual leave