
Application Support Specialist
RM 5,000 - RM 5,999 / month
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Requirement: • Degree in Computer Science / Information Technology or any other relevant qualification. • Min 2 years’ experience working under application development or application support • Knowledge with Linux commands and shell scripting and have working experience with database such as MS-SQL or Oracle or Postgres DB will be an advantage. • Highly self-motivated, dedicated, proactive and versatile. 24X7 commitment is needed • Good interpersonal skills, coordination skills and good problem solving & analytical skills. • Self-motivated, ability to adapt to change in fast paced environment, handle multiple tasks and new technology • Knowledge of the payment ecosystem is a plus. Application Support & Monitoring: • Provide primary support for payment system applications • Aggressively respond to service requests • Manage and coordinate the SIT and UAT with technical, testing team and PayNet in according to the testing strategy. • Follow-up on findings, keeping track of the issues and rectification, audit and compliances and ensure actions are taken & implemented as required. • Troubleshoot or escalate technical issues, working to provide solutions quickly. • Maintain technical documentation.