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Lead, Enterprise Productivity (Enterprise Applications)

Salary undisclosed

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Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities

Job Summary

Serves as Solution Analyst in charge of engaging Product Owners/ Managers on Requirements, designing solutioning options, and supporting the delivery of Change Requests and Projects. Practice vendor/ stakeholder management during project/ CR delivery.

Job Responsibilities

  • Strategic: Align technology strategy with business goals by leveraging emerging trends, optimizing architecture, and driving innovation to maximize value and future success.
  • Solution Engineering: Drive business optimization and innovation by designing scalable, reusable solutions, integrating technology platforms, and fostering continuous improvement for efficiency and agility.
  • Applies System Concepts: Analyze root causes, identify requirements, and leverage system capabilities to design and implement effective technical solutions.
  • Build Domain Expertise: Develop deep expertise in application modules, staying current on emerging technologies to tailor solutions, drive innovation, and support business needs.
  • Builds and Applies Programming Acumen: Apply coding knowledge, configuration solutions, and API integrations to address business requirements and stay updated on emerging trends.
  • Builds SDLC and Application Development Knowledge: Utilize system concepts and SDLC knowledge to contribute effectively to application development and business solution design.
  • Analyzes Requirements: Analyze root causes, define system requirements, and propose cost-effective solutions aligned with business needs and validation metrics.
  • Enable Strategy and Architecture: Align solutions with business priorities by considering the full operating model, evaluating sourcing opportunities, and leveraging market trends to enhance ISD strategy.
  • Problem Solving: Integrate new methods and tools to create practical, customized, and sustainable solutions, leveraging agile approaches and data-driven insights for business impact.
  • Analyse external trends: Leverage emerging technologies and market innovations to recommend solutions, effectively communicate technical-business challenges, and introduce new possibilities for internal adoption.
  • CR/ Project Delivery & Stakeholder Management: Oversee and manage CR delivery, prioritization, and progress while ensuring alignment with business needs, stakeholders, and strategic initiatives.
  • Budget: Drive AOP budget planning, expenditure management, and project pipeline development, ensuring alignment with divisional roadmaps and business cases.
  • Others: Undertake any other duties/functions that are assigned by the SA Leadership team

About You

Job Requirements

  • Degree in Computer Science / IT / Telecommunication or equivalent
  • Minimum 6-8 years of relevant working experience in Telco area.
  • Possesses experience in the following areas:
  • Customer & Billing Systems
  • Strong understanding of CRM software, customer, billing account, and subscriber management.
  • Hands-on experience with billing systems, financial software, charging, invoicing, journaling, and payment center operations.
  • Digital Commerce & Service Platforms
  • Knowledge of eCommerce systems (B2B2C), App-In-App/Mini Program ecosystems, and third-party service gateways, and has experience in loyalty and campaign management solutions.
  • Programming & Software Development
  • Proficiency in programming languages such as Java, Python, VB.NET, Bash, and JavaScript.
  • Familiarity with software development methodologies and enterprise-level software systems.
  • Experience with mobile app development, including UI/UX design, testing, debugging, and performance optimization.
  • Automation & AI
  • Hands-on experience with Power Automate Cloud, PowerApps, Power Automate Desktop, UiPath, and JIRA Automation, with exposure to AI-driven automation and Microsoft CoPilot.
  • Data & Business Intelligence
  • Proficiency in Power BI, data modeling, data transformation, and DAX formulas.
  • Experience with data warehousing, ETL processes, and data governance best practices.
  • Cloud & Infrastructure
  • Knowledge of cloud platforms (AWS, Azure, Google Cloud) and cloud computing concepts (virtualization, containerization, serverless computing).
  • Experience in cloud-native development and enterprise network & infrastructure management.
  • Database & Enterprise Systems
  • Strong experience in SQL, SharePoint, and SAP for database design and management.
  • Vendor & Project Management
  • Experience in vendor management, including evaluation, coordination, and integration of third-party solutions.
  • Provide coaching, solution guidance, and performance development while ensuring alignment with SA methodologies, tracking CR progress, and supporting leadership reporting.

What’s Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities

Job Summary

Serves as Solution Analyst in charge of engaging Product Owners/ Managers on Requirements, designing solutioning options, and supporting the delivery of Change Requests and Projects. Practice vendor/ stakeholder management during project/ CR delivery.

Job Responsibilities

  • Strategic: Align technology strategy with business goals by leveraging emerging trends, optimizing architecture, and driving innovation to maximize value and future success.
  • Solution Engineering: Drive business optimization and innovation by designing scalable, reusable solutions, integrating technology platforms, and fostering continuous improvement for efficiency and agility.
  • Applies System Concepts: Analyze root causes, identify requirements, and leverage system capabilities to design and implement effective technical solutions.
  • Build Domain Expertise: Develop deep expertise in application modules, staying current on emerging technologies to tailor solutions, drive innovation, and support business needs.
  • Builds and Applies Programming Acumen: Apply coding knowledge, configuration solutions, and API integrations to address business requirements and stay updated on emerging trends.
  • Builds SDLC and Application Development Knowledge: Utilize system concepts and SDLC knowledge to contribute effectively to application development and business solution design.
  • Analyzes Requirements: Analyze root causes, define system requirements, and propose cost-effective solutions aligned with business needs and validation metrics.
  • Enable Strategy and Architecture: Align solutions with business priorities by considering the full operating model, evaluating sourcing opportunities, and leveraging market trends to enhance ISD strategy.
  • Problem Solving: Integrate new methods and tools to create practical, customized, and sustainable solutions, leveraging agile approaches and data-driven insights for business impact.
  • Analyse external trends: Leverage emerging technologies and market innovations to recommend solutions, effectively communicate technical-business challenges, and introduce new possibilities for internal adoption.
  • CR/ Project Delivery & Stakeholder Management: Oversee and manage CR delivery, prioritization, and progress while ensuring alignment with business needs, stakeholders, and strategic initiatives.
  • Budget: Drive AOP budget planning, expenditure management, and project pipeline development, ensuring alignment with divisional roadmaps and business cases.
  • Others: Undertake any other duties/functions that are assigned by the SA Leadership team

About You

Job Requirements

  • Degree in Computer Science / IT / Telecommunication or equivalent
  • Minimum 6-8 years of relevant working experience in Telco area.
  • Possesses experience in the following areas:
  • Customer & Billing Systems
  • Strong understanding of CRM software, customer, billing account, and subscriber management.
  • Hands-on experience with billing systems, financial software, charging, invoicing, journaling, and payment center operations.
  • Digital Commerce & Service Platforms
  • Knowledge of eCommerce systems (B2B2C), App-In-App/Mini Program ecosystems, and third-party service gateways, and has experience in loyalty and campaign management solutions.
  • Programming & Software Development
  • Proficiency in programming languages such as Java, Python, VB.NET, Bash, and JavaScript.
  • Familiarity with software development methodologies and enterprise-level software systems.
  • Experience with mobile app development, including UI/UX design, testing, debugging, and performance optimization.
  • Automation & AI
  • Hands-on experience with Power Automate Cloud, PowerApps, Power Automate Desktop, UiPath, and JIRA Automation, with exposure to AI-driven automation and Microsoft CoPilot.
  • Data & Business Intelligence
  • Proficiency in Power BI, data modeling, data transformation, and DAX formulas.
  • Experience with data warehousing, ETL processes, and data governance best practices.
  • Cloud & Infrastructure
  • Knowledge of cloud platforms (AWS, Azure, Google Cloud) and cloud computing concepts (virtualization, containerization, serverless computing).
  • Experience in cloud-native development and enterprise network & infrastructure management.
  • Database & Enterprise Systems
  • Strong experience in SQL, SharePoint, and SAP for database design and management.
  • Vendor & Project Management
  • Experience in vendor management, including evaluation, coordination, and integration of third-party solutions.
  • Provide coaching, solution guidance, and performance development while ensuring alignment with SA methodologies, tracking CR progress, and supporting leadership reporting.

What’s Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.