Senior Technical Services Engineer
We're Hiring: Senior Technical Service Engineer
Are you passionate about solving problems and working closely with customers to deliver innovative solutions? Join our team as a Senior Technical Service Engineer, where you’ll be the vital link between our products and our clients’ success.
Key Responsibilities:
- Deliver proactive, solution-oriented technical support to customers across various industries.
- Conduct on-site technical trials and support sample requests.
- Provide comprehensive technical training and product guidance to customers when needed.
- Collaborate with the sales team and management by identifying customer needs, reporting product performance, and uncovering potential sales opportunities.
- Assist customers in developing innovative products aligned with the company’s marketing strategy.
- Establish product specifications tailored to specific customer requirements.
What We’re Looking For:
- A Degree in Chemical, Mechanical, Manufacturing, Materials, Polymer or Plastics Engineering, or related sciences (Material, Chemistry, or Physics).
- Prior experience or strong interest in B2B environments or the packaging solutions industry is preferred.
- A self-motivated, hardworking individual who thrives in fast-paced and high-pressure environments.
- Strong interpersonal skills with the ability to handle customer inquiries and feedback professionally.
- Excellent communication skills in English and Mandarin.
- At least 3 years in related manufacturing industry is preferred.
- Must be in good physical health.
Working Conditions:
- Willingness to travel 20–30% of the time for on-site support and customer engagement.
- Must be adaptable to a dynamic, fast-moving workplace and willing to commit extra hours when required.
- Occasional customer entertainment is expected to build lasting business relationships.
- Ability to work effectively in a cross-cultural environment.
Ready to take the next step in your career?
Apply now and become part of a team that values technical excellence, innovation, and strong customer relationships.
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About Us
At Stenta Films (M) Sdn Bhd, we are a leading manufacturer in the flexible plastic packaging industry, serving top-tier multinational clients across diverse sectors. With decades of expertise, we specialize in delivering high-performance film solutions tailored to meet evolving market demands.
Our commitment to innovation, quality, and customer satisfaction drives everything we do. We invest in cutting-edge technology, sustainable practices, and—most importantly—our people.
If you're looking to grow your career in a fast-paced, dynamic, and cross-cultural environment, while working on impactful projects with global reach, we’d love to hear from you.
We're Hiring: Senior Technical Service Engineer
Are you passionate about solving problems and working closely with customers to deliver innovative solutions? Join our team as a Senior Technical Service Engineer, where you’ll be the vital link between our products and our clients’ success.
Key Responsibilities:
- Deliver proactive, solution-oriented technical support to customers across various industries.
- Conduct on-site technical trials and support sample requests.
- Provide comprehensive technical training and product guidance to customers when needed.
- Collaborate with the sales team and management by identifying customer needs, reporting product performance, and uncovering potential sales opportunities.
- Assist customers in developing innovative products aligned with the company’s marketing strategy.
- Establish product specifications tailored to specific customer requirements.
What We’re Looking For:
- A Degree in Chemical, Mechanical, Manufacturing, Materials, Polymer or Plastics Engineering, or related sciences (Material, Chemistry, or Physics).
- Prior experience or strong interest in B2B environments or the packaging solutions industry is preferred.
- A self-motivated, hardworking individual who thrives in fast-paced and high-pressure environments.
- Strong interpersonal skills with the ability to handle customer inquiries and feedback professionally.
- Excellent communication skills in English and Mandarin.
- At least 3 years in related manufacturing industry is preferred.
- Must be in good physical health.
Working Conditions:
- Willingness to travel 20–30% of the time for on-site support and customer engagement.
- Must be adaptable to a dynamic, fast-moving workplace and willing to commit extra hours when required.
- Occasional customer entertainment is expected to build lasting business relationships.
- Ability to work effectively in a cross-cultural environment.
Ready to take the next step in your career?
Apply now and become part of a team that values technical excellence, innovation, and strong customer relationships.
============
About Us
At Stenta Films (M) Sdn Bhd, we are a leading manufacturer in the flexible plastic packaging industry, serving top-tier multinational clients across diverse sectors. With decades of expertise, we specialize in delivering high-performance film solutions tailored to meet evolving market demands.
Our commitment to innovation, quality, and customer satisfaction drives everything we do. We invest in cutting-edge technology, sustainable practices, and—most importantly—our people.
If you're looking to grow your career in a fast-paced, dynamic, and cross-cultural environment, while working on impactful projects with global reach, we’d love to hear from you.