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Junior Product Support Specialist

Salary undisclosed

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Join Us! Product Support (LMS Configuration & Development)

Remote | Full-Time | Independent Contractor

At Life Management Science Labs, we’re on a mission to be a companion to people everywhere — helping them understand, manage, and improve their lives with a blend of science , practical insight , aesthetics , community , and happiness .

Whether you're an individual, couple, family, or organization, joining our journey means becoming part of a vibrant community dedicated to wellbeing and personal growth , one day at a time.

To support our growing suite of solutions, we’re looking for a Product Support Specialist to help with LMS configuration and product development support.

Your Main Responsibilities:

  • Configure and update learning products on our LMS (Lerero), including courses, bundles, and more

  • Implement product updates based on user feedback and internal requirements

  • Manage multiple course formats — from pre-recorded to face-to-face and live online sessions

  • Administer LMS user access and roles

  • Maintain and support learning bundles for different user groups

  • Continuously monitor, test, and optimize course setups to enhance the learning experience

  • Develop and maintain clear documentation for both internal teams and users

  • Ensure all product configurations align with company policies and industry standards

We’re Looking For Someone Who:

  • Holds a diploma or degree in Business Admin, Information Systems, Instructional Design, or similar

  • Has 1–2 years of experience configuring and updating LMS content

  • Understands LMS user roles, permissions, and access management

  • Is comfortable with Microsoft Office, project tracking, and communication tools

  • Thrives in cross-functional teams (product, training, customer support)

  • Has strong attention to detail and a continuous improvement mindset

  • Can create user-friendly documentation for both tech teams and end-users

  • Communicates clearly and confidently with stakeholders

  • Works well independently and as part of a team

  • Manages time effectively

  • Has excellent English skills, both written and spoken

To Apply:

Please send us your CV and cover letter to:
[email protected]

Job Details:

  • Type: Independent Contractor / External Collaborator

  • Start Date: Immediate

  • Duration: Ongoing, with a 3-month probation period

  • Hours: 40 hours/week

  • Schedule: Mon–Fri, 09:00 – 18:00 (your local time)

  • Location: 100% Remote