
Customer Service (Property Management)
RM 1,800 - RM 1,800 / month
Checking job availability...
Original
Simplified
Working Location : ECS-HQ (MJC)
Block AK 104, Jalan Batu Kawa, MJC, 93250 Kuching, Sarawak
Job Description
- Acknowledging and resolving customer complaints moderately and politely.
- Liaise with relevant departments or parties to manage issues and resolutions of the cases received
- Ensure customer satisfaction and provide professional customer support.
- Ensure all records, data, and information are recorded and filed up to date.
- Build good relationships with Residents Associations, Join Management Body (if any) and relevant Resident Committees and demonstrate good services at all times.
Job Requirements:
- 1+ year of customer service experience, preferably in property management or real estate.
- Strong communication and interpersonal skills.
- Comfortable handling conflict and problem-solving in a calm and professional manner.
- Ability to multitask and stay organized in a fast-paced environment.
Job Type: Full-time
Pay: From RM1,800.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kuching: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- When is your availability to start work?
Experience:
- Customer service: 1 year (Required)
Work Location: In person