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Customer Service (Property Management)

RM 1,800 - RM 1,800 / month

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Working Location : ECS-HQ (MJC)

Block AK 104, Jalan Batu Kawa, MJC, 93250 Kuching, Sarawak

Job Description

  • Acknowledging and resolving customer complaints moderately and politely.
  • Liaise with relevant departments or parties to manage issues and resolutions of the cases received
  • Ensure customer satisfaction and provide professional customer support.
  • Ensure all records, data, and information are recorded and filed up to date.
  • Build good relationships with Residents Associations, Join Management Body (if any) and relevant Resident Committees and demonstrate good services at all times.

Job Requirements:

  • 1+ year of customer service experience, preferably in property management or real estate.
  • Strong communication and interpersonal skills.
  • Comfortable handling conflict and problem-solving in a calm and professional manner.
  • Ability to multitask and stay organized in a fast-paced environment.

Job Type: Full-time

Pay: From RM1,800.00 per month

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kuching: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • When is your availability to start work?

Experience:

  • Customer service: 1 year (Required)

Work Location: In person